Customer Support Executive( Bangalore)

2 weeks ago


Bengaluru, Karnataka, India Arting Digital Private Limited Full time
Job Description

Position Title: Customer Support Executive

CTC:
2.75LPA-3LPA

Exp:
Fresher

Location:
Bangalore

Working Mode:
Onsite

Primary Skill:
Hindi and English language Mandatory, Finance Knowledge

Good to have:
Excellent Communication skills

Qualification:
BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM


Roles and Responsibilities:

Provide technical support and ad-hoc training to customers who use the company's product, replying to inbound queries. Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades. Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager. Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention

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