Workforce Management/Senior Business Analyst/Pune/Wealth

2 weeks ago


Pune, Maharashtra, India HSBC Full time

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst

In this role, you will:

Control and govern to manage department Level headcount in line with committed targets. Ensure that department/service lines adhere to the OD metrics set out by HR Represent WFM Team/department at any Forum (provide inputs / suggestions to change process and feedback downstream across service lines) Responsible for Governance of System or tool Data Sanity for Forecast accuracy and alignment Be responsible for facing off to Service line stakeholders for resource management requirements. Support hiring, onboarding, offboarding and extension processes Drive headcount planning and management best practices within service lines Responsible to clear the breaks between the tools/systems or database. Deliver process improvements, key controls and automation through constant review both internally and best practice in the market. Work hand in hand with BMs and Workforce Lead toward headcount strategy and governance Responsible to provide/ produce required headcount metrics Effective stakeholder management with regular and proactive engagement Requirements

To be successful in this role, you should meet the following requirements:

7+ Years of experience in workforce management Must have SME understanding of headcount related data SME understanding of workforce processes and tooling Expertise with word, excel, and ppt. SME skills in putting data in a simple way and effective presentation skills Good ability to present decks to Sr. stakeholders with clear takeaways. Ability to influence decision making with useful Insights drawn from data

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