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PBWM Business Analyst
3 months ago
Job Title :
Personal Banking and Wealth Management (PBWM) Business Analyst
Location :
Pune, India
Exp : 5+ Years
Job Type :
Full-Time
Department :
Personal Banking and Wealth Management
About the Position :
Join our team as a PBWM Business Analyst and be a vital link between technology and business functions in our Personal Banking and Wealth Management sector.
Your main responsibilities will involve gathering requirements, analyzing business needs, and overseeing the implementation of technology solutions to enhance customer experience and drive operational efficiencies.
Main Responsibilities :
Requirements Gathering :
- Work closely with stakeholders from various business areas to define and document business processes and requirements.
- Conduct workshops and meetings to extract detailed requirements and gain a profound understanding of business needs.
Solution Design and Execution :
- Translate business requirements into functional specifications for IT teams to implement effectively.
- Collaborate with system architects and developers to ensure that solutions proposed align with business objectives and IT standards.
- Supervise the implementation of new systems and enhancements, including user acceptance testing and deployment.
Stakeholder Engagement :
- Serve as a link between business departments, IT teams, and external suppliers.
- Keep stakeholders updated and collect feedback on project advancement and user satisfaction through regular communication.
Process Enhancement :
- Analyze current business processes to pinpoint inefficiencies and areas for enhancement.
- Recommend alterations to processes, technology, and systems to boost productivity and cut down costs.
Risk Management and Adherence :
- Ensure all projects adhere to regulatory guidelines and internal policies.
- Evaluate and mitigate risks linked to new implementations or modifications to existing systems.
Reporting and Analysis :
- Develop and sustain reports to monitor key metrics and project status.
- Utilize data analytics to back business decisions and enhance performance.
Criteria :
- Hold a Bachelor's degree in Business Administration, Information Technology, Finance, or a related discipline.
- Have at least 5 years of experience as a Business Analyst in the banking or financial services sector.
- Possess a strong grasp of personal banking products and wealth management services.
- Proficient in business analysis tools (e.g., MS Visio, Balsamiq) and methodologies (e.g., Agile, Waterfall).
- Show excellent communication, negotiation, and interpersonal skills.
- Demonstrate the capacity to manage multiple projects concurrently and meet challenging deadlines.
Preferred Skills :
- Certification in Business Analysis (e.g., CBAP, PMI-PBA).
- Experience with CRM and ERP systems.
- Understanding of regulatory frameworks pertinent to the banking sector (e.g., GDPR, SOX).