Client Service Executive

2 weeks ago


Chandigarh, Chandigarh, India Cogniter Technologies Full time

Skills:

  • Working with customers to identify the software. problems and advising on the solutions.
  • Logging and keeping a record of customer/employee queries.
  • Able to give software Demonstrations to customers.
  • Updating self help manual so customers/employees can try to fix problems by themselves.
  • An indepth understanding of the software customers are using.
  • Ability to assess each customer or employee's IT knowledge levels.
  • Logical thinker and Ability to deal with difficult callers.
  • Execellent communication skills.
  • Good analytical and problem solving skills.
  • Comfortable to work in


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