High Salary: Senior Pension Administrator

1 week ago


Noida, Uttar Pradesh, India iEnergizer Full time
Join iEnergizer as a Senior Pension Administrator - Analyst/Advisor

Are you passionate about delivering excellence in pension administration? Do you thrive in a collaborative team environment? If so, we want you to join our team

.As a Senior Pension Administrator, you will play a vital role in our administration team, where you'll handle both member and client queries related to defined benefit pension schemes. Here's what you'll be doing

:

Key Responsibilitie

s:

Excellen

- ce:

Perform routine and recurring plan administration tasks for defined benefit pension schemes, such as benefit calculations and payment processing, with guidance from our UK -based team membe
- rs.
Continuously identify areas for improvement in client/member services and communicate suggestions to the Senior Administrator/Team Lead
- er.
Handle queries and requests using standard letters and procedural referenc
- es.
Recognize and escalate potential issues and complaints according to established procedur
- es.
Maintain accuracy in manual calculations and monitor workflow to meet service level objectiv
- es.
Prioritize and manage your workload effectively, maintaining a schedule of objectiv
- es.
Embody and uphold our company valu

es.
Peo

- ple:

Support the wider team with complex projects when nee
- ded.
Take ownership of your professional development, identifying and addressing learning needs with the Administration Coordina
- tor.
Understand your role within the team dynamics and provide support during peak workloads and colleague absen
- ces.
Update and maintain your skills mat

rix.
Clie

- nts:

Provide efficient, professional service to meet client/member needs and enhance the iEnergizer br
- and.
Develop a deep understanding of our clients' pension sche
- mes.
Cultivate and nurture strong client relationsh
- ips.
Serve as a point of reference for standard automated ca
- ses.
Handle all communications within defined quality and service standa

rds.
Qualificat

- ions:

Graduate d

egreeRequirem

- ents:

Ability to work with a high level of accu
- racy.
Perform well under pressure and meet tar
- gets.
Strong interpersonal skills, including written and verbal communica
- tion.
Customer and quality-focused min
- dset.
Proficiency in computer sk
- ills.3-7 years of relevant experi

ence.
Join us at iEnergizer and be part of a team dedicated to delivering excellence in pension administration. Apply now to make a meaningful i

mpact

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