Deluxe Fulfillment Technician

7 days ago

Bengaluru, Karnataka, India Deluxe Media Full time
Job

Deluxe Fulfillment Technician

Description

Title:
Digital Fulfillment Technician

Reports to:
Team Lead, Fulfillment Operations

Business Unit:
Fulfillment

About the Company


As the world's leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, Warner Media, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes.

With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide.

For more information, please visit

Position Summary

Outcomes and Accomplishments

As a Digital Fulfilment Technician, you will:

  • Ingest incoming Client assets by strictly following SOPs
  • Monitor order creation on automated supply chain tools by client provided Avails
  • Manual order creation or cloning of orders on automated supply chain tools based on the communication received from client on redelivery of assets.
  • Monitor and trouble shoot order processing on automated supply chain tools through successful delivery.
  • Communicating with respective units about project status, issues found, etc. Keep client posted on the status of orders and their completion.
  • Must effectively analyse and communicate information to resolve issues and concerns as they arise.
  • Connect with the client on following up with ETA of sources to be received as shows have strict launch times to go live on the website.
  • Troubleshooting ability to get to the root cause when the order is stuck at processing stage using various homegrown tools and communicate with client to resend the assets or metadata based on the findings.
  • Raise tickets with the technical operations team to resolve platform related issues. Playback verification on the client portal before the launch and on website/App once the show goes live based on the launch date and time.
  • Maintain a current and accurate understanding of all work in the pipeline.
  • Send daily updates of work to the team.
  • Communicate and interact effectively with the Client, Team Lead, Production Manager, onsite team, and associated departments regarding issues/status related to the project.

What You Bring:
- 'Client is king' attitude while handling requests and working on titles.

  • Prior experience of working with Content QC, Metadata XML, Audio / Video Editing.
  • The capacity to handle a high number of files which require quick turnaround time towards resolution.
  • The ability to remain calm and deliver results under tight deadlines and highpressure situations.
  • A high degree of commitment to work, and excellent ethics.
  • The ability to multitask as needed in daytoday business operations.
  • A willingness to work across shifts and work weeks.
  • Basic knowledge of Mac and PC navigation.
  • Good knowledge of Microsoft Office Applications such as Word, Excel, and Outlook.
  • Resilient, resourceful, optimistic, and energetic
  • Should be familiar working with Excel.
  • Demonstrating ethics and integrity.
  • Ensure continuous and effective collaboration with the Production teams to achieve department specific objectives consistent with the mission and vision of the organization
  • Confident manner and comfortable interacting with all levels of management, both domestic and international.
  • Ability to balance change and continuity to continually strive to improve service and delivery to clients, to create a work environment that encourages quality and to maintain focus, intensity, and persistence, even under increasingly complex and demanding conditions.
  • Able to cope with multiple priorities which are often clashing with each other.
  • Familiarity with MS Office suite and collaboration software such as Zoom, Slack, etc.
  • Good problemsolving skills.

Benefits:

  • You will be part of a large international and culturally diverse team
  • You will have the opportunity to make an impact for the organization, and for the customers
  • You will have opportunities to further grow your skills and grow within the company
  • You will have the opportunity to expand your professional network

Equal Employment:
Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees.

Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.

  • One Technician

    7 days ago

    Bengaluru, Karnataka, India Deluxe Full time

    Ingest Operator: Job Description – Tier IDeluxe Media Inc., a wholly owned subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video, and online content. Since 1915, Deluxe has been the trusted partner for the world's most successful Hollywood studios, independent film companies, TV networks, exhibitors,...

  • One Technician

    7 days ago

    Bengaluru, Karnataka, India Deluxe Full time

    Ingest Operator: Job Description – Tier I Deluxe Media Inc., a wholly owned subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video, and online content. Since 1915, Deluxe has been the trusted partner for the world's most successful Hollywood studios, independent film companies, TV networks, exhibitors,...

  • Fulfillment Technician

    7 days ago

    Bengaluru, Karnataka, India Deluxe Full time

    Candidates are required to work in rotational night shifts and its compulsory WFO. Outcomes and Accomplishments As a Digital Fulfilment Technician, you will: • Ingest incoming Client assets by strictly following SOPs • Package and QC assets prior delivery using NMS applications and players • Monitor order creation on automated supply chain tools by...

  • Fulfillment Technician

    7 days ago

    Bengaluru, Karnataka, India Deluxe Full time

    Candidates are required to work in rotational night shifts and its compulsory WFO.Outcomes and AccomplishmentsAs a Digital Fulfilment Technician, you will: Ingest incoming Client assets by strictly following SOPs Package and QC assets prior delivery using NMS applications and players Monitor order creation on automated supply chain tools by client provided...

  • Producer/Production Support

    7 days ago

    Bengaluru, Karnataka, India Deluxe Full time

    About the Company Since 1915, Deluxe has served as the trusted partner to the global entertainment industry: from the major Hollywood studios to new global content platforms, as well as leading local content producers, broadcasters and distributors around the world. Our comprehensive offering of creative post-production and digital delivery solutions enables...

  • Producer/production Support

    7 days ago

    Bengaluru, Karnataka, India Deluxe Full time

    About the Company Since 1915, Deluxe has served as the trusted partner to the global entertainment industry: from the major Hollywood studios to new global content platforms, as well as leading local content producers, broadcasters and distributors around the world.Our comprehensive offering of creative post-production and digital delivery solutions enables...

  • Motion Graphic Artist

    7 days ago

    Bengaluru, Karnataka, India Deluxe Full time

    About the Company Since 1915, Deluxe has served as the trusted partner to the global entertainment industry: from the major Hollywood studios to new global content platforms, as well as leading local content producers, broadcasters and distributors around the world. Our comprehensive offering of creative post-production and digital delivery solutions enables...

  • Motion Graphic Artist

    7 days ago

    Bengaluru, Karnataka, India Deluxe Full time

    About the Company Since 1915, Deluxe has served as the trusted partner to the global entertainment industry: from the major Hollywood studios to new global content platforms, as well as leading local content producers, broadcasters and distributors around the world.Our comprehensive offering of creative post-production and digital delivery solutions enables...

  • Fulfilment Technician

    7 days ago

    Bengaluru, Karnataka, India Premiere Digital Services Full time

    About the CompanyPremiere Digital Services (PDS) is a trusted media services and software solutions partner for content owners, video distributers, digital retailers, broadcasters, subscription video and ad supported platforms. We simplify the complexities of content distribution, supply chain and digital storefront management and provide flexible B2B...

  • Fulfilment Technician

    7 days ago

    Bengaluru, Karnataka, India Premiere Digital Services Full time

    About the Company Premiere Digital Services (PDS) is a trusted media services and software solutions partner for content owners, video distributers, digital retailers, broadcasters, subscription video and ad supported platforms. We simplify the complexities of content distribution, supply chain and digital storefront management and provide flexible B2B...

  • Fulfilment Technician

    7 days ago

    Bengaluru, Karnataka, India PREMIERE DIGITAL SERVICES, INC Full time

    About the CompanyPremiere Digital Services (PDS) is a trusted media services and software solutions partner for content owners, video distributors, digital retailers, broadcasters, subscription video, and ad-supported platforms. We simplify the complexities of content distribution, supply chain, and digital storefront management and provide flexible B2B...

  • Data Io Technician

    7 days ago

    Bengaluru, Karnataka, India Centillion Solutions and Services (P) Ltd Full time

    Hi Looking for BA graduate with 0-1 yr experience who can join immediately.Position Overview: The Data Technician position requires applicants to have a strong set of ethics, ability to work under rigid deadlines and occasional erratic schedules. We place a strong emphasis on working and cooperating as a team. Deluxe Data I/O team strives to provide...

  • Data Analyst, Capacity Planning Lead, Dubbing and Scripting

    7 days ago

    Bengaluru, Karnataka, India Deluxe Full time

    of PositionAre you interested in shaping the future of localized movies and television? As Data Analyst, Capacity Planning Lead for Dubbing and Scripting, you will be instrumental in providing data driven insight to support strategic decisions, promote efficiency and help lead teams to anticipate global shifts and prepare for localization demands. You will...

  • Service Desk Technician L1

    7 days ago

    Bengaluru, Karnataka, India CGI Full time

    Position Description:Acts as the first point of contact to receive, investigate and respond to a broad range of requests for support from various channels such as phone, chat, email and online portal.Responds to users by providing information to enable fulfilment or resolution.Diagnoses and allocates unresolved tickets as appropriate and follows up with...

  • Service Desk Technician L1

    7 days ago

    Bengaluru, Karnataka, India CGI Full time

    Position Description: Acts as the first point of contact to receive, investigate and respond to a broad range of requests for support from various channels such as phone, chat, email and online portal. Responds to users by providing information to enable fulfilment or resolution. Diagnoses and allocates unresolved tickets as appropriate and follows up...

  • Laboratory Technician I

    7 days ago

    Bengaluru, Karnataka, India ICON plc Full time

    At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration,...

  • Sr. CAD TECHNICIAN

    7 days ago

    Bengaluru, Karnataka, India WSP in India Full time

    JOB REQUISITESRole SummaryWSP is currently seeking a CAD Technician – Civil/Earthwork for Australia Mining Projects (Materials HandlingInfrastructure). They shall be responsible for creating and editing drawings / Models in compliance with WSPCAD and Client Standards utilizing MicroStation Connect software.The position is for BANGLORE & NOIDA location.A...

  • Sr. CAD TECHNICIAN

    7 days ago

    Bengaluru, Karnataka, India WSP in India Full time

    Role SummaryWSP INDIAis currently seeking a CAD Technician –Geographical Information System (GIS)who is enthusiastic, creative, and delivery-oriented candidate who has practical experience with both GIS and CAD technologies. The GIS role will involve assisting with data management and mapping activities related to WSP projects. The CAD technician role will...

  • Sr CAD TECHNICIAN

    7 days ago

    Bengaluru, Karnataka, India WSP in India Full time

    JOB REQUISITESRole SummaryWSPIndia is currently seeking a CAD Technician - Electrical for Australia Mining Projects(Materials Handling Infrastructure). They shall be responsible for creating and editing drawings /Models in compliance with WSP CAD and Client Standards utilizing MicroStation Connect software.The position is for BANGLORE & NOIDA location.A Team...

  • Service Desk Technician L1

    7 days ago

    Bengaluru, Karnataka, India CGI Full time

    Job Title: Service Desk TechnicianPosition:SEExperience:1-3 YearsCategory: Software Development/ EngineeringMain location: India, Karnataka, BangalorePosition ID:JEmployment Type:Full Time:Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.Responsibilities:Responds to users by providing...