Netflix Customer Support with German
1 week ago
Company:
Our client is a world's leading outsourcing company providing services related to customer/technical support and content moderation. They create inclusive and differentiated teams of experts providing help for customers across many other professional domains.
About the project: You will be working for Netflix, a subscription-based streaming service that allows our members to watch TV shows and movies on an internet-connected device.
Your Responsibilities:
- Respond to customer inquiries
- Troubleshoot and resolve streaming issues
- Provide information on subscription plans
- Assist with account management and billing
- Escalate complex or unresolved issues to higher-level support teams
- Stay up-to-date with new features and content
- Follow strict guidelines for data protection and customer privacy.
What you will need:
- Fluent level of German language (at least C1)
- Good level of English language (at least B2)
- Communication skills
What you will gain:
- Standard salary of 1300€ gross x 14 months
- 10% of the base salary as a Performance Bonus per month – for results from work and meeting expectations
- Up to 120€ Restaurants Ticket bonus
- Paid holidays at higher rates according to Greek law
- Health insurance coverage for both public and private sectors
- Fully remote work system, with the option to work from anywhere in Greece
- All of the work equipment is sent to you by the employer before your first day
- Full-time, fixed-term Greek contract with the possibility of converting to a permanent contract after expiration
Amazing relocation support for those wanting to relocate to Greece:
- Paid flight ticket
- Airport taxi
- 4 weeks free hotel stay
- Assistance with finding an apartment
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