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Associate, Relationship Mgmt
1 week ago
RESPONSIBILITIES
Strategy
Meet the business objectives initiated by the respective country Business Banking Segment Customer focused need-based selling Deepen customer relationship and maximize penetrationBusiness
Achieve MOM Business targets Segment focus, customer focussed needs-based selling Being a Business Banking RM, focus must be on acquiring new HV customer relationship and fulfilling needs with respect to Liabilities, Trade & Forex for such customers as mandated by the Bank. It will also involve deepening these relationships by cross-selling various productProcesses
Operational quality - Error free customer application & documentation Responsive and responsible selling Practice appropriate sales and marketing skill Ensure nil Customer complaintsPeople & Talent
Build a transparent and collaborative culture in which rewards are based on support of Client Income with specific performance metrics on the Bank's values.Risk Management
Conduct CDD, MLP & TCF diligently Zero tolerance – Fraud, Mis-selling Attend training, acquire knowledge and apply to job function Adhere to all policies, guidelines and procedures, comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line managerGovernance
Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the businessRegulatory & Business Conduct
Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank's Conduct PrinciplesKey Stakeholders
CMS Team CMO Trade & FX CDDOther Responsibilities
Embed Here for good and Group's brand and values in India, Business Banking, Liabilities; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)Our Ideal Candidate
Preferably Post Graduate/MBA with rich experience in SME Banking related to CASA, trade, forex & core banking products Languages - English & HindiRole Specific Technical Competencies
Relationship Management Trade & Forex Current Account Cash Management Solutions-
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