Oracle Backoffice Sme
2 weeks ago
Job Information:
Industry
IT Services
***Province
Karnataka
***City
Bangalore North
***Postal Code
560001
***Country
India
Job Title:
Oracle Backoffice SME
Years of
EXP:
10 to 15LPA
Location:
BAngalore
NP:
Immediate
Job Description.
Define job requiTechnical must-have
- Very strong technical experience with Oracle Fusion products especially around SCM, Order Management; Finance, CPQ.
- Experience with Manhattan WMS integrations would be a plus.
- Very strong technical experience with API, FBDI loads, BIP, BICC, ESS jobs, Configuration e.t.c
- Very strong experience with Fusionbased integrations and integration design patterns.
- Very strong experience with performance monitoring, operational monitoring in Oracle Fusion.
- Must have strong business acumen and should be able to present and build technology solutions taking into consideration the existing business processes and the need to transform them.
- Must be data driven in all aspects of solutioning including performance tuning.
Knowledge and understanding of SDLC best practices including automated code/configuration build and deployment lifecycles as well as code quality and unit tests.
Coverage Areas:
- Oracle PaaS
- Integrations
- Oracle Functional
- Incident Triaging and Resolution coordination
- Ability to trace the flow to the source of the problem and engage appropriate tech folks for resolution
- Service Request
- Ability to provide impact analysis as well as highlight potential issues while implementing specially on the aspects of the feature not currently supported by Oracle & ; workaround impact
- Enhancements & Upgrade
- Manage Performance expectations.
- Patches & Upgrades
- Socialize process across upstream and downstream constituents
- SFCC, WMi
- Facilitate test cases to retain transaction integrity
- Continuous Automation
- Projects; Backlog rollout
- Continuous Improvement to avoid incidents
Incident
- System Non-Availability
- Oracle Fusion SaaS
- Coordinate with Oracle on restoration
- Oracle PaaS
- Coordinate with PaaS administrator
- Integration Points (Kafka, Kong, MQ, SOA/OSB/BPEL)
Incident
- Performance deterioration
Incident
- Reconciliation issues
Incident
- Bug or Issue reported with standard functionality
- Oracle SaaS
- SOA
- Orders from Salesforce, Demandware MDM
- IBM MQ (integration related data)
- WMI (integration related data)
- BI / SCI Reporting (reporting environment or data not being available/fetched e.g., issues with MFT, Cognos server on AWS etc.)
Service Request
- Reports
Service Request
- Patches and Upgrades
- Performance Testing after the event
Service Request
- Functionality of SaaS environment
- Backlog Management
- Enhancements
- Regular user requests usability; expected
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