Oracle Backoffice Sme

2 weeks ago


Bengaluru, Karnataka, India Black & White Business Solutions Full time

Job Information:

Industry

IT Services
***Province

Karnataka
***City

Bangalore North
***Postal Code

560001
***Country

India

Job Title:

Oracle Backoffice SME
Years of

EXP:
10 to 15LPA

Location:
BAngalore

NP:
Immediate

Job Description.

Define job requiTechnical must-have

  • Very strong technical experience with Oracle Fusion products especially around SCM, Order Management; Finance, CPQ.
  • Experience with Manhattan WMS integrations would be a plus.
  • Very strong technical experience with API, FBDI loads, BIP, BICC, ESS jobs, Configuration e.t.c
  • Very strong experience with Fusionbased integrations and integration design patterns.
  • Very strong experience with performance monitoring, operational monitoring in Oracle Fusion.
  • Must have strong business acumen and should be able to present and build technology solutions taking into consideration the existing business processes and the need to transform them.
  • Must be data driven in all aspects of solutioning including performance tuning.


Knowledge and understanding of SDLC best practices including automated code/configuration build and deployment lifecycles as well as code quality and unit tests.


Coverage Areas:

  • Oracle PaaS
  • Integrations
  • Oracle Functional
  • Incident Triaging and Resolution coordination
  • Ability to trace the flow to the source of the problem and engage appropriate tech folks for resolution
  • Service Request
  • Ability to provide impact analysis as well as highlight potential issues while implementing specially on the aspects of the feature not currently supported by Oracle & ; workaround impact
  • Enhancements & Upgrade
Maintain KEDB & Workarounds DB for planning

  • Manage Performance expectations.
  • Patches & Upgrades
  • Socialize process across upstream and downstream constituents
  • SFCC, WMi
  • Facilitate test cases to retain transaction integrity
  • Continuous Automation
  • Projects; Backlog rollout
  • Continuous Improvement to avoid incidents
Day to Day Responsibilities


Incident
  • System Non-Availability
  • Oracle Fusion SaaS
  • Coordinate with Oracle on restoration
  • Oracle PaaS
  • Coordinate with PaaS administrator
  • Integration Points (Kafka, Kong, MQ, SOA/OSB/BPEL)


Incident
  • Performance deterioration


Incident
  • Reconciliation issues


Incident
  • Bug or Issue reported with standard functionality
  • Oracle SaaS
  • SOA
  • Orders from Salesforce, Demandware MDM
  • IBM MQ (integration related data)
  • WMI (integration related data)
  • BI / SCI Reporting (reporting environment or data not being available/fetched e.g., issues with MFT, Cognos server on AWS etc.)


Service Request
  • Reports


Service Request
  • Patches and Upgrades
  • Performance Testing after the event


Service Request
  • Functionality of SaaS environment
  • Backlog Management
  • Enhancements
  • Regular user requests usability; expected

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