Security Managed Services Engineer

2 weeks ago

Chennai, Tamil Nadu, India NTT Full time

JOB DESCRIPTION


NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever.

By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.


Want to be a part of our team?The Security Managed Services Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients.

Their primary objective is to ensure zero missed service level agreement (SLA) conditions.

This role is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, aware of clients high level and low level security architecture and provides resolution to a diverse range of complex problems.

This position uses considerable judgment and independent analysis within defined policies and practices.

This role applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.

This role may also contribute to / support on project work as and when required.

Working at NTTKey Roles and Responsibilities:Ensures that assigned infrastructure at the client site is configured, installed, tested, and operationalPerforms necessary checks, apply monitoring tools and respond to alertsIdentifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detailAssists in analysing, assigning, and escalating support callsInvestigates third line support calls assigned and identify the root cause of incidents and problemsReports and escalates issues to 3rd party vendors if necessaryProvides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTTProactively identifies opportunities for work optimization including opportunities for automation of workCoaches L2 teams for advance technical troubleshooting and behavioural skillsMay manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelinesMay work on implementing and delivering Disaster Recovery functions and tests

Knowledge, Skills and Attributes:
Ability to communicate and work across different cultures and social groupsAbility to plan activities and projects well in advance, and takes into account possible changing circumstancesAbility to maintain a positive outlook at workAbility to work well in a pressurized environmentAbility to work hard and put in longer hours when it is necessaryAbility to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interruptingAbility to adapt to changing circumstancesAbility to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey

Academic Qualifications and Certifications:

Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)Relevant certifications depending on technology domain expertise such asCCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP.


Required Experience:
Seasoned Managed Services experience handling complex Security InfrastructureSeasoned experience required in Engineering function within a medium to large ICT organisationSeasoned working knowledge of ITIL processesSeasoned experience working with vendors and/or 3rd partiesSkills SummaryIncident Resolution, Information Technology Infrastructure Library (ITIL), Infrastructure Deployment, IT Infrastructure Management, Managed Services Delivery, Root Cause Analysis (RCA), Scripting, Troubleshooting

Workplace type:
On-site Working

Equal Opportunity EmployerNTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:
Being part of a

global pioneer –


where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

Being at the forefront of

cutting-edge technology –

backed with a 150-year heritage of using technology for good.

With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.

Making a difference –


by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

Being

your best self –

in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

Having ongoing opportunities to

own and develop your career –

with a personal and professional development plan and access to the broadest learning offerings in the industry.

  • Security Managed Services Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India NTT Full time

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Security...

  • Security Managed Services Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India NTT Full time

    JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...

  • Security Managed Services Engineer

    1 month ago

    Chennai, Tamil Nadu, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Security Managed Services Engineer

    4 weeks ago

    Chennai, Tamil Nadu, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Security Managed Services Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India NTT DATA Full time

    Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...

  • Security Managed Services Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Security Managed Services Engineer

    4 weeks ago

    Chennai, Tamil Nadu, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Security Managed Services Engineer

    7 days ago

    Chennai, Tamil Nadu, India NTT Full time

    Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...

  • Security Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Freshworks Full time

    Company Description Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California , Freshworks has a global team operating from 13 global...

  • Security Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Freshworks Full time

    Company DescriptionFreshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered inSan Mateo, California, Freshworks has a global team operating from13 global locationsto...

  • Network Security Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Integrated Personnel Services Limited Full time

    Role - Network security analyst Experience Years Employment type - Contract Contract period - 6 Month extendable Only immediate joiners JD - Qualifications: B.E / B.Tech in Computer Science, Information Technology Engineering or equivalent degree.Certifications: Preferred: Cisco CCNA or equivalent, Palo Alto, Zscaler Language: Fluent spoken and written...

  • Network Security Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Integrated Personnel Services Limited Full time

    Role - Network security analystExperience YearsEmployment type - Contract**Contract period - 6 Month extendable**Only immediate joinersJD - Qualifications: B.E / B. Tech in Computer Science, Information Technology Engineering or equivalent degree. Certifications: Preferred: Cisco CCNA or equivalent, Palo Alto, Zscaler Language: Fluent spoken and written...

  • Security Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Tazapay Pte Ltd Full time

    Job Title: Security EngineerAbout Tazapay:Tazapay is a provider of cross-border payment services, offering local collections through diverse payment methods, virtual accounts, and cards in more than 70 markets. They eliminate the need for merchants to establish local entities and ensure compliance with local regulations. This leads to reduced transaction...

  • Cloud Security Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Trimble Full time

    Your Title: DevOps EngineerJob Location: Chennai, IndiaOur Department: Trimble Cloud xOpsP- Cloud Security Engineer JDRoles and responsibilities:Implement security controls for cloud (AWS & Azure) systemsThoroughly document implementations, via technical documentation and run-booksConfigure and manage security and compliance solutions using cloud-native...

  • Cloud Security Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Trimble Full time

    Your Title: DevOps Engineer Job Location: Chennai, India Our Department: Trimble Cloud xOps P2 - Cloud Security Engineer JD Roles and responsibilities: Implement security controls for cloud (AWS & Azure) systems Thoroughly document implementations, via technical documentation and run-books Configure and manage security and...

  • Security Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Tazapay Pte Ltd Full time

    Job Title - Security Engineer About Tazapay Tazapay is a cross border payment service provider. They offer local collections via local payment methods, virtual accounts and cards in over 70 markets. The merchant does not need to create local entities anywhere and Tazapay offers the additional compliance framework to take care of local regulations and...

  • Security Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Tazapay Pte Ltd Full time

    Job Title - Security EngineerAbout TazapayTazapay is a cross border payment service provider. They offer local collections via local payment methods, virtual accounts and cards in over 70 markets. The merchant does not need to create local entities anywhere and Tazapay offers the additional compliance framework to take care of local regulations and...

  • Security Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India FXCM Full time

    Job Details We are seeking a dedicated and experienced Security Engineer to join our team. This role is critical in safeguarding our company's digital assets by managing and improving our security systems. The Security Engineer will be responsible for a variety of technical and administrative tasks to ensure our IT infrastructure remains secure against...

  • Security Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India FXCM Full time

    Job DetailsWe are seeking a dedicated and experienced Security Engineer to join our team. This role is critical in safeguarding our company's digital assets by managing and improving our security systems. The Security Engineer will be responsible for a variety of technical and administrative tasks to ensure our IT infrastructure remains secure against...

  • Security Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Ciphersec Full time

    Job Overview:We are seeking a skilled Security Engineer with a strong background in Microsoft security products to join our team. The ideal candidate will have extensive experience in designing, implementing, and managing security solutions using Microsoft technologies. This role requires a proactive individual who can identify security risks and develop...