Client Support Officer

1 week ago


Noida, Uttar Pradesh, India Upadpro Software & Services Full time
1. Ensuring client's satisfaction as per the SLAs.

  • Handling voice calls from client's and providing them with a good support so that their query can be resolved.
  • Should be aware about US culture.
  • Good knowledge on MS-Word, MS-Excel and MS-PowerPoint skills.
  • Should have excellent communication skills.
  • Should be a quick learner.
  • Should have the confidence to represent the product in front of the clients.

Responsibilities:

  • 1. Providing splendid client's service to client in a friendly and courteous manner at all times.
  • Providing the Demos of the product to the client.
  • Should be well versed in B2B market.

Job Types:
Full-time, Regular / Permanent

Salary:
Up to ₹400,000.00 per year

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Schedule:

  • Night shift

Supplemental pay types:

  • Performance bonus
  • Shift allowance
  • Yearly bonus

Ability to commute/relocate:

  • Noida,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (required)

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