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Branch Manager Loan Sector
1 week ago
To work as a manager for the branch and maximize revenue by efficiently utilizing available resources. Responsible for building a team of development managers and PFAs, motivating, mentoring, and guiding the team.
- Achieve desired revenue and persistency targets for the branch.
- Recruit an effective and efficient team.
- Handle first-level complaints of employees and policyholders.
- Plan daily, monthly, and yearly activities.
- Conduct and monitor branch activities on a daily basis.
- Provide training and guidance to the team.
- Maintain the desired product mix.
- Interact with senior management to resolve critical issues.
- Ensure sales volumes for multiple products, sourcing quality, and underwriting diligence to meet targets while controlling delinquencies and frauds.
- Provide superior customer experience.
- Manage TATs on credit and processing.
- Minimize pre and post-disbursal discrepancies.
- Monitor branch performance in terms of key drivers: Value, Volumes, Profitability, Expenses, and Losses.
- Focus on employee retention, productivity, and customer experience.
- Motivate and develop the branch team for excellence.
- Conduct regular meetings with the branch staff, provide feedback, and ask for feedback.
- 7-8 years of experience with at least 4 years in Retail Assets.
- Ability to plan and execute effectively.
- Strong interpersonal skills and leadership ability.
- Create a professional work culture that fosters enthusiasm and team spirit.
- Understand credit risks and operational risks.
- Manage change effectively by taking complete ownership.
- Salary: up to 10 LPA.
- Location: Washermanpet.
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