Branch Manager Loan Sector

1 week ago


Chennai, Tamil Nadu, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

To work as a manager for the branch and maximize revenue by efficiently utilizing available resources. Responsible for building a team of development managers and PFAs, motivating, mentoring, and guiding the team.

  • Achieve desired revenue and persistency targets for the branch.
  • Recruit an effective and efficient team.
  • Handle first-level complaints of employees and policyholders.
  • Plan daily, monthly, and yearly activities.
  • Conduct and monitor branch activities on a daily basis.
  • Provide training and guidance to the team.
  • Maintain the desired product mix.
  • Interact with senior management to resolve critical issues.
Requirements
  • Ensure sales volumes for multiple products, sourcing quality, and underwriting diligence to meet targets while controlling delinquencies and frauds.
  • Provide superior customer experience.
  • Manage TATs on credit and processing.
  • Minimize pre and post-disbursal discrepancies.
  • Monitor branch performance in terms of key drivers: Value, Volumes, Profitability, Expenses, and Losses.
  • Focus on employee retention, productivity, and customer experience.
  • Motivate and develop the branch team for excellence.
  • Conduct regular meetings with the branch staff, provide feedback, and ask for feedback.
  • 7-8 years of experience with at least 4 years in Retail Assets.
  • Ability to plan and execute effectively.
  • Strong interpersonal skills and leadership ability.
  • Create a professional work culture that fosters enthusiasm and team spirit.
  • Understand credit risks and operational risks.
  • Manage change effectively by taking complete ownership.
Benefits
  • Salary: up to 10 LPA.
  • Location: Washermanpet.


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