Executive- Hotel Support Desk
1 week ago
Job no: 521924
Brand:
FCM
Work type:
Full time
Location:
Noida, India
Categories:
Corporate & Group Travel
Job Responsibilities':
- Assisting Internal customer in finding best Hotel options for International and Domestic Cities as per their needs
- Working with OTA's like Expedia, MMT, Cleartrip etc.
- Ensure quality of resp0nse is given with the SLA
- Negotiating rates for hotel/service apartments directly with the property
- Ensuring that bookings are reconfirmed and payments are done to the hotel prior to the checkin.
- Ensuring booking are well updated on tool and billing is done.
- Payments to hotel via credit card and maintaining data for the same for smooth reconciliation.
- Handling first level of escalation and ensuring quick resolution to the customer.
- Assisting finance team in closing the disputed cases of hotel bookings while reconciliation.
- Offline commission tracking with the hotel and same needs to be knocked off with finance team once received.
Desired Profile
Strong Negotiation skills
Good knowledge of hotel industry and handling corporate client.
Good hold on CRS (Amadeus)
Flexible with shifts.
Knowledge of OTA's
Good communication skills with customer hold
Internal Remarks -
- Should have done night shifts in the past
- Look for agents from the Egencia process at IGT
- Should have good working knowledge on Amadeus / Galileo
Applications close:
Back to search results
**Refer a friend
-
Manager – Hotel Support
1 week ago
Noida, Uttar Pradesh, India Product and Technology Full timeJob Purpose: The primary responsibility of the Hotel Support Desk Manager is to oversee the efficient operation of the hotel support desk. This role involves managing a team of support agents who assist the front desk teams with bookings, payments, issue resolution and any other support required to improve the hotel attachment. The manager ensures...
-
Executive- Hotel Support Desk
1 week ago
Noida, Uttar Pradesh, India FCM Full timeJob Responsibilities': Assisting Internal customer in finding best Hotel options for International and Domestic Cities as per their needs Working with OTA's like Expedia, MMT, Cleartrip etc. Ensure quality of resp0nse is given with the SLA Negotiating rates for hotel/service apartments directly with the property Ensuring that bookings are...
-
Travel Desk Executive
1 week ago
Noida, Uttar Pradesh, India Raphe mPhibr Full timeTravel Desk Executive About the company: Raphe mPhibr Pvt. Ltd is a Hi-tech Aerospace manufacturing company. We supply customized comprehensive UAV (Unmanned Aerial Vehicle) solutions. Our innovation spreads across a broad spectrum and our research spans many advanced engineering fields. Our primary focus is to innovate and support India to become...
-
Front Desk Executive
1 week ago
Noida, Uttar Pradesh, India Shivangi Group of Management Full timeNoida, Sector 81Opening for Profile Front Desk ExecutiveSalary - 25, ,000 /PMExperience - 6 to 10 YearsGender - Female (Married) OnlyJob Location - Sector 81, Noida (UP)Duty Timing AM to 6.30 PMWorking Days - Monday to SaturdayResponsibilities of a Front Office ExecutiveCheck some major responsibilities of a Front Office Executive provided below.Updating...
-
Front Office Executive
1 week ago
Noida, Uttar Pradesh, India shrek HR solutions Full timeUrgently Required: Front Office Executive Gender: Male/female bothLocation: Noida, UPSalary: 10k to 15kExp: 0-1 yearsWe are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional...
-
Front Office Executive
1 week ago
Greater Noida, Uttar Pradesh, India Le Seasons Park Full timeWe are looking for a Hotel Front Desk Executive to serve as our guests' first point of contact and manage all aspects of their accommodation.Hotel Front Desk Executive responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Perform all checkin and checkout tasks Manage online and phone...
-
Receptionist
1 week ago
Noida, Uttar Pradesh, India Hotel orange pie Full timeHotel orange piereceptionist needed (only female required)Salary: From ₹12,000.00 per monthSchedule: Morning shiftSupplemental pay types: Overtime payAbility to commute/relocate: Noida, Gautam Buddha Nagar ,Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)Experience:Microsoft Office: 1 year (preferred) Front desk...
-
Front Desk Executive
1 week ago
Noida, Uttar Pradesh, India Vidhya Management Services Pvt. Ltd. Full timeWe are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. She will be the "face" of the company for all visitors and will be responsible for the first impression we make.Job Title - Front Desk ExecutiveRequired Experience yearsJob Location - Noida Sector - 67Job Timings -...
-
Executive L2 Service Desk
1 week ago
Noida, Uttar Pradesh, India Product and Technology Full timeJob no: 521923Brand: Product and TechnologyWork type: Full timeLocation: Noida, IndiaCategories: Corporate & Group TravelJob Purpose: The ETS (Enterprise Technology Services) Level 2 Service Desk Analyst role is crucial in providing technical support and assistance to the diverse range of FCTG staff. The core responsibility of this role is to resolve...
-
Front Desk Exec
1 week ago
Noida, Uttar Pradesh, India Sopra Steria Full timeJob brief**We are looking for a pleasant Front Desk Representative to undertake Front office responsibilities and gen admin duties. The front desk executive shall be responsible to host and assist the Clients and visitors. She will be responsible for a Customer Centric interaction.The very intent should be to make guests and visitors feel comfortable and...
-
Hotel Laundry Boy
1 week ago
Noida, Uttar Pradesh, India Dr. Wash Full timeWe are looking for an attentive Hotel Laundry Boy to support the functions of our establishment and the needs of our customers. ?Responsibilities Folding laundry Keep an updated inventory of laundry detergents and sewing kits Track maintenance and repairs on laundering equipment Ensure that the facility remains clean at all times Anticipate and respond to...
-
Service Desk
1 week ago
Noida, Uttar Pradesh, India Anicalls (Pty) Ltd Full timeProvide telephone, email, chat, and remote desktop assistance for customers with questions and assistance on desktop operating systems and applications, including network connection troubleshooting and assistance to both internal office staff and the teleworking workforce.Receive and troubleshoot: issues escalated by Help Desk Analysts; issues received...
-
Front Desk Receptionist
1 week ago
Noida, Uttar Pradesh, India T S Informatics Pvt Ltd Full timeLooking for front desk executive maximum budget 15k**Job Types**: Full-time, PermanentPay: ₹8, ₹15,000.00 per monthSchedule:- Day shiftWork Location: In person
-
Front Desk Executive
1 week ago
Noida, Uttar Pradesh, India Ramagya Sports Academy Full timeKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Monitor office...
-
Front Desk Executive
1 week ago
Noida, Uttar Pradesh, India Lemin solutions Full timeJob Description: Executive - Front DeskPosition Overview:Key Responsibilities:- ∙ Greet and welcome visitors with a positive and friendly attitude.- ∙ Answer and direct phone calls to the appropriate departments.- ∙ Manage and schedule appointments and meetings.- ∙ Maintain the reception area in a neat and orderly manner.- ∙ Handle incoming and...
-
Correspondent - Assignment / Input Desk
1 week ago
Noida, Uttar Pradesh, India Republic World Full timeIndia's No. 1 News Network is opening up recruitment in Noida across Input Desk for its English news channel Republic TV. As part of India's leading news desk, The candidate on the Input Desk of Republic TV in Noida will be part of the nerve centre of the fastest and most accurate editorial news-gathering team in broadcast television in India. Breaking the...
-
Front Desk Executive
1 week ago
Noida, Uttar Pradesh, India PM Publishers Private Limited Full timeAny graduate/post graduate or equivalent qualification. Preferably having at least one year plus front desk experience in the hospitality or service industry. Excellent written and verbal communication skills To answer incoming calls promptly and forwarding to respective departments/teams. Receiving visitors by greeting them in person, offer them...
-
Front Office Executive
1 week ago
Noida, Uttar Pradesh, India GRAND HERITAGE RESORT Full timeCustomer Satisfaction (Guest Feedback, Social Media Review). Financial Performance (Up selling, Room Revenue, Operation Auditing). Showing Initiative, Problem Solving, Staff Training, Team Leading. Manages and motivates the Front Office team in order to provide a high standard of service for customers. Welcomes guests and fosters customer loyalty through...
-
L1 Support
1 week ago
Noida, Uttar Pradesh, India SourceFuse Technologies Full timeJob Information:Work Experience3-5 yearsIndustryIT ServicesCityNoidaState/ProvinceUttar PradeshZip/Postal Code201301 Job Discription: The role will involve providing Service desk for the A2P SMS platform, both in response to client support issues that have As a Service desk agent, you will be required to perform basic troubleshooting, collect all pertaining...
-
Service Desk Associate
1 week ago
Greater Noida, Uttar Pradesh, India Coforge Ltd. Full timeKey Business Capabilities Required Service Desk Incident Management Citrix Application Support Team Player Problem Solving 3+ years of IT Operations/Helpdesk/Service Desk/NOC Citrix CVAD infra environment knowledge is must. Experience in supporting IT desktop infrastructure in an enterprise environment. Experience with Windows 7, Windows 10 Operating...