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Custom Service Executive
2 weeks ago
Broad outline of the Role
- Responsible for driving day to day capacity planning operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Purpose - Broad objective of the role
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Minimum qualification & experience
- Technical/ Engineering degree with 04 Years experience
Other knowledge/skills
- Experience in NOC/Provisioning/Network order management/ Testing
- Basic knowledge on Provisioning in Telecom network
Key Responsibilities
- Conducting Customer Circuit Configuration, Testing and Migrations
- Scheduling, booking planned outages and conducting network and customer change activities, network upgrades and reroutes.
- Provide inputs on escalated planningrelated network issues.
- Prepare the capacity guidance report to serve as input for capacity planning.
- Coordination with Planning and Field Support teams for the capacity delivery
Technical Competencies
Knowledge / Skills
Job Segment:
Engineer, Telecom, Telecommunications, Field Service, Engineering, Technology, Manufacturing
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