Cs Associate

2 weeks ago


Navi Mumbai, Maharashtra, India Reliance Industries Full time

Posted Date:

22 Sep 2023

Function/Business Area:

Corporate Services

Location:

Navi Mumbai

Responsibilities:

This role is Responsible for respective building and all the soft/admn services:

Ensure all employee services like HK, Pantry, Food Court, Shifting, Pest control, tea vending, furniture, painting, civil, carpentry, electrical, mechanical and other utilities are carried out as per SLA & OLA in respective buildings/phases by continuously liasianing with respective disciplinary head.


  • Meeting employees based on the needs improvement feedback received through survey and ensure corrections and communicate feedback to employees to close the loop
  • Ensure daily rounds are taken in respective buildings/phases to monitor upkeep of buildings/phases.
  • Ensure smooth functioning and services of Business Centre's in respective building/phases.
  • Ensure all fire fighting equipments are healthy and extinguishers are tested and refilled in time in respective building/phases.
  • Ensure all pantries/conference rooms/meeting rooms/business centres should be in excellent condition in respective building/phases.
  • Support employee engagement activities & events
  • Ensure all unsafe conditions are corrected.
  • Liaise with module coordinators/fire wardens.
  • Maintain PR with important stake holders to improve service standards
  • Ensure timely ground support during emergency situation # on site or off the site.
  • Ensure smooth conduct of all the VVIP visits
  • Liaise for support for completion of shifting like material, loaders, vehicle etc.
  • Ensure updation of seating plan in the system

Education Requirement:

Graduate with strong communication and inter-personal skills and must have sufficient knowledge of computer operations.

  • Hotel Management/BBM background preferred
  • Post graduate in management will be desirable

Experience Requirement:

  • Minimum 3 years relevant experience in a large Corporate Services department / hotel / IT / Factory.

Skills & Competencies:

Skills (Behavioural & Technical)Effective Execution

  • Team Player
  • Customer Orientation
  • Result Orientation
  • Risk management
  • Situational Awareness
  • Inventory management
  • Process Orientation

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