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Inside Sales US Process
3 months ago
Job Title: Inside Sales Executive
Job description :
Good Command in telephonic Communication with Fluent English and any south
language, customer service experience.
To look after the whole gamut of CRM function. He will be responsible for post
sales activities.
Developing harmonious relation with customers.
Acts as a single point of contact for clients right from design confirmation until
handing over.
Handling Customer Interaction via e-mails, phone calls.
Maintaining the track sheet. Updating the project status on a regular basis
Implementation of the process laid down for dealing with customers, ensuring
timely response to all their queries in a transparent manner.
Resolving customer complaints quickly and efficiently. Keeping customers updated
on the project status.