Female Customer Care Executive

2 weeks ago

Cochin, Kerala, India FX Wellness & Sports Tech LLP Full time

About FX Wellness & Sports Tech:

FX Wellness & Sports Tech is a leading provider of fitness solutions, committed to promoting health and well-being through innovative products and services.


Job Summary:


As a Female Telesales Executive at FX Wellness & Sports Tech, you will play a key role in driving sales and revenue growth through proactive outreach and effective sales strategies.

Engage with potential customers over the phone.

Key Responsibilities:

-
Outbound Calls: Initiate outbound calls to prospective customers to introduce products or services, and promote sales opportunities.
-
Lead Generation: Identify and qualify potential leads through targeted prospecting efforts, including cold calling and follow-up communication.
-
Product Knowledge: Develop a deep understanding of the company's products and services to effectively communicate their features, benefits, and value propositions to potential customers.
-
Sales Pitch: Deliver persuasive sales pitches tailored to the needs and interests of individual prospects, highlighting the unique selling points of FX Wellness & Sports Tech offerings.
-
Relationship Building: Build and nurture relationships with customers, addressing their inquiries, concerns, and objections in a professional and courteous manner.
-
Sales Pipeline Management: Maintain accurate records of all sales interactions and opportunities in the CRM system, and manage the sales pipeline to ensure timely follow-up and closure of deals.
-
Achieve Sales Targets: Meet or exceed monthly and quarterly sales targets and KPIs, demonstrating a consistent track record of sales performance and revenue generation.

Qualifications:

-
Experience: Proven experience in telesales or a similar sales role, preferably in the fitness or wellness industry.
-
Communication Skills: Excellent verbal communication skills, with the ability to articulate product features and benefits persuasively and build rapport with customers over the phone.
-
Sales Acumen: Strong sales acumen and negotiation skills, with the ability to identify customer needs, overcome objections, and close sales effectively.
-
Results-Driven: Results-oriented mindset with a drive to achieve and exceed sales targets and KPIs consistently.
-
Team Player: Collaborative attitude and ability to work effectively as part of a sales team, sharing insights, best practices, and supporting colleagues to drive collective success.
-
Resilience: Resilience and persistence in the face of rejection or objections, with the ability to maintain motivation and focus on achieving sales goals.

Salary:
₹8, ₹15,000.00 per month

Benefits:

  • Paid time off

Schedule:

  • Fixed shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (preferred)

Education:

  • Diploma (preferred)

Experience:

- total work: 1 year (preferred)

  • Telemarketing: 1 year (preferred)
  • Telecalling: 1 year (preferred)

Language:

  • English (preferred)

Location:

  • Ernakulam, Kerala (preferred)

Work Location:
In person

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