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Lead Referral Relationship Manager
1 week ago
Lead – Referral Understanding customer expectations, developing customer loyalty & referral programs, creating a quality customer sales experience, to acquire new customers.
- Sales through Loyalty & Referral Programs
- Develop and implement strategies that helps in growth of transactions / engagement with the existing customer base using the CRM database.
- Connect with our customers to increase in revenue by selling Organization Essentials / Product Exchanges / Cross Sales of products
- Develop cross-channel partners, digital platforms and use them for customer engagement.
- Start the customer loyalty program ➢ How do we convert customers who have purchased into members ➢ How do we engage them and create a rewards mechanism. ➢ How do we ensure repeat purchases from them. ➢ What special benefits should be available for Loyalty Program members. The Ideal Candidate
Experience :
Minimum of 7 years of experience in sales, with at least 4 years of experience in sales management.
Educational Background :
Bachelor's degree in business, marketing, or related field, MBA (MBA is a plus & not mandatory)
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Experience with CRM systems and sales management tools.
- Knowledge of industry trends and best practices in sales and customer engagement.
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Lead Referral Relationship Manager
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