Bereavement Services Operations Manager

1 week ago


Delhi, Delhi, India NAB Full time

  • The Ops Manager is responsible for the safe and efficient delivery of a number of time critical processes through exceptional customer care and end to end case management for our deceased accounts relating to all Banking and Financial Services products
  • This will include supporting the team via people leadership and overseeing the workflow to ensure it is dealt with efficiently and accurately, in accordance with policies and procedures to ensure cost effective and best practice service.
  • The ability of the team to meet internal and external service level agreements and requirements
  • Quality/Speed of work/productivity
  • Understanding of concepts and hence the ability to problem solve
  • Evidence of improved customer experience
  • Evidence of continuous improvement in processes and value-add servicesExperience
  • 10- 15 years of banking knowledge | Minimum 5 years of leadership experience
  • People leadership and coaching experience, preferably in an operations environment
  • Workforce Management SkillsUnderstands the criticality of providing cautious assistance

  • Operation Manager

    1 week ago


    Delhi, Delhi, India Hiring Trendz Placement Services Full time

    Oversee and manage daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments. Ensure efficient and effective operation of all hotel facilities and services. Develop and implement policies and procedures to maintain high standards of customer service and guest satisfaction. Coordinate with department...


  • Delhi, Delhi, India Tech Mahindra Full time

    Role Manager – BPS Customer Service OperationsLocation: Mumbai (Chandivali)We are looking for an experienced and dynamic professional to fill the Manager position for our customer service process.The ideal candidate should have at least 12 years of relevant experience in BPS Voice/Non-Voice processes. This role demands strong leadership and team management...


  • Delhi, Delhi, India Ushta Te Consultancy Services LLP Full time

    We are on the lookout for a dynamic and skilled professional to join us as an HR Operations Manager. Check out the details below:JOB TITLE:HR Operations ManagerEXPERIENCE:Minimum 5 years of experienceLOCATION:Lalbaug, MumbaiABOUT US:Established in 2012, Ushta Te's expertise lies in the convergence of Technology, Media, and Human Resources. We specialize in...


  • Delhi, Delhi, India Tax Manager Full time

    , a subsidiary of Rising Advisory Services Pvt. Ltd., is a leading player in the financial advisory sector, providing a wide range of services including Accounts Management, GST Services, Company Registration, TDS, and Tax Management. With over 10 lakh individual tax filers and 2000 businesses registered with us, we cater to the needs of individuals and...

  • Operations Manager

    3 weeks ago


    Delhi, Delhi, India Bel-la Monde Hotels Full time

    Job Requirements Job Title: Operations Manager/Banquet ManagerCompany Name: Bel-la Monde HotelsLocation: Delhi/NCRSalary: 4.5-9 Lacs P.A.Qualification: 2-7 years of experience in banquet managementJob Description:Bel-la Monde Hotels, a well-regarded name in the hospitality industry, is seeking an Operations Manager/Banquet Manager to join our team in the...

  • Manager Operations

    1 week ago


    Delhi, Delhi, India Dusters Total Solutions Services Full time

    Location(s)Bangalore, Mumbai, Pune, Delhi, Chennai, HyderabadPosition(s)6Job TypeOperationsSalaryINR 20000/monthNeed short job description. Need short job description. Need short job description. Need short job description. Need short job description. Need short job description. Need short job description. Need short job description. Need short job...

  • Operations Manager

    1 week ago


    Delhi, Delhi, India Career Guideline Full time

    Operations Manager would be a professional who oversees and manages the customer service operationswithin company. He will be responsible for ensuring that the company's customer service meets or exceeds setstandards as he will play a crucial role in customer satisfaction and employee retention.Roles and Responsibilities1. Ensure all operations are carried...


  • Delhi, Delhi, India Staffiaa Services Full time

    Interview Drive for Customer ServiceExecutive / Customer Service Manager role in Retail BranchBanking *Focus Branch Shakti NagarPaschim Viharand Azadpur Mandi Requirement 1. Min. 2 yr experience into hard core sales with Bank 2. Must Be graduate 3. CTC2.5 to 5 lacs. Hike will be given within salary range.4. No gap candidates required 5. Plscheck candidate...


  • Delhi, Delhi, India SITA Full time

    Overview:Purpose:This is an exciting opportunity to become an integral part of Global Network Competency center in DEL. The role is a Team Lead role and responsibilities include specialization in building and deploying the service configuration including operational fault management for LAN / WAN & security solutions, in this role, the individual will be...


  • Delhi, Delhi, India SIB Infotech - Digital Marketing Services Agency Full time

    About Us - Infotech is a digital marketing organization committed to boosting brand's visibility in the ever-changing online world. At SIB Infotech, we're creating immersive digital experiences that deeply engage audiences and foster meaningful connections. With a comprehensive array of services, spanning strategic Search Engine Optimization (SEO) to expert...


  • Delhi, Delhi, India SIB Infotech - Digital Marketing Services Agency Full time

    About Us - Infotech is a digital marketing organization committed to boosting brand's visibility in the ever-changing online world. At SIB Infotech, we're creating immersive digital experiences that deeply engage audiences and foster meaningful connections. With a comprehensive array of services, spanning strategic Search Engine Optimization (SEO) to expert...

  • Operation Manager

    1 week ago


    Delhi, Delhi, India Prompt Personnel Pvt Ltd Full time

    Security Operations Manage Please find below the job description for the Operation Manager role for Security Guard at Premier Shield Private Limited in Mumbai. We are urgently seeking a suitable candidate for this position. Position : Operation Manager for Security Guard Company : Premier Shield Private Limited Location : MumbaiRoles & Responsibilities: ...

  • IT Service Manager

    2 months ago


    Delhi, Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOOur mission is to continuously improve our IT systems and services, support the business and strive to create and innovate with technology. As an IT Manager your role is to help coordinate the daily IT operations within the local office. By working closely with a team of IT Specialists and Senior IT Specialists, the IT Manager proactively...


  • Delhi, Delhi, India Tesla Outsourcing Services Full time

    Tesla Outsourcing Services a renowned KPO is hiring " HR and Operations" Trainee for their Ahmedabad LocationExperience:0 to 6 monthsWorking Model : Work from OfficeLocation: AhmedabadRemuneration : 2.4 LPA to 3.0 LPARole DescriptionHR and Operations Trainee shall be responsible for assisting the Head of Operations/ Operations Manager in the following...


  • Delhi, Delhi, India Tesla Outsourcing Services Full time

    Tesla Outsourcing Services a renowned KPO is hiring " HR and Operations" Trainee for their Ahmedabad Location.Experience: 0 to 6 monthsWorking Model : Work from OfficeLocation:AhmedabadRemuneration :2.4 LPA to 3.0 LPARole DescriptionHR and Operations Trainee shall be responsible for assisting the Head of Operations/ Operations Manager in the following...

  • Operations Manager

    1 week ago


    Delhi, Delhi, India Avana Care Full time

    Company DescriptionElderly care and assisted living servicesRole DescriptionThis is a full-time on-site role for an Operations Manager at Avana Care. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of the company. This includes managing resources, coordinating with various departments, ensuring efficient processes,...


  • Delhi, Delhi, India Talent Corner HR Services Pvt Ltd Full time

    Opportunity:Join our growth journey as we build our brands and deliver a true omni-channel experience. Manage end-to-end operations for e-commerce and retail channels.Responsibilities:B2B Operations Management:Handle Vendor Central operations, inventory management, PO tracking, forecasting, shipment planning, ASNs, and replenishments.B2C and D2C Operations...


  • Delhi, Delhi, India Agensi Pekerjaan BTC Sdn Bhd Full time

    Job DescriptionOpen Position: Network Manager, Operations (IT Service Provider Company)A reputable IT Service Provider Company is currently hiring Service Delivery Manager to lead the Network Operations team and be based in the Selangor office.Key responsibilities include:Over 10 years working experience within Network Operations with good experience leading...


  • Delhi, Delhi, India Reliance Retail Full time

    Contact Center Operations Management: Oversee the daily operations of the contact center, ensuring smooth and efficient functioning. Develop and implement contact center policies, procedures, and guidelines to optimize performance and ensure compliance with quality standards. Monitor key performance indicators (KPIs) and metrics to evaluate contact center...


  • Delhi, Delhi, India Talent Corner HR Services Pvt Ltd Full time

    Opportunity: Join our growth journey as we build our brands and deliver a true omni-channel experience. Manage end-to-end operations for e-commerce and retail channels.Responsibilities:B2B Operations Management: Handle Vendor Central operations, inventory management, PO tracking, forecasting, shipment planning, ASNs, and replenishmentsB2C and D2C Operations...