Operation Manager

7 days ago


Delhi, Delhi, India Hiring Trendz Placement Services Full time
  • Oversee and manage daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments.
  • Ensure efficient and effective operation of all hotel facilities and services.
  • Develop and implement policies and procedures to maintain high standards of customer service and guest satisfaction.
  • Coordinate with department heads to establish goals, objectives, and performance standards.
  • Monitor and evaluate staff performance, providing feedback and training as needed.
  • Manage and control operational expenses to meet budgetary goals.
  • Conduct regular inspections to ensure adherence to quality and safety standards.
  • Handle guest complaints and resolve issues in a timely and satisfactory manner.
  • Collaborate with sales and marketing teams to maximize revenue and occupancy rates.
  • Maintain positive relationships with vendors, suppliers, and contractors.
  • Implement strategies to improve operational efficiency and guest experience.


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