Customer Support Representative
1 week ago
About Recooty
Recooty is a dynamic US-based startup, headquartered in Indore, Central India. We're revolutionizing recruiting and already trusted by 12,000+ users with our cutting-edge SaaS ATS platform.
We've powered industry leaders like Avast, Uber, and the American Hospital in building stellar teams through our vast network of 250+ job boards.
We're on a mission to help growing companies find and hire great people.Key Responsibilities:
- Identify customer needs and provide solutions or recommendations.
- Troubleshoot product or service issues and escalate as necessary.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to resolve customer issues.
- Stay updated on product knowledge and company policies.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Excellent communication skills, both verbal and written.
- Strong problemsolving and decisionmaking abilities.
- Ability to work independently and as part of a team.
- Flexibility to work in US/night shift hours.
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Customer Support Representative
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Customer Support Representative
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Indore, Madhya Pradesh, India Recooty Full timeJobDescription: We are seeking adedicated Customer Support Representative to join our dynamic teamduring US shift hours.The ideal candidate will beresponsible for assisting customers with inquiries troubleshootingproduct issues and providing exceptional service. The role requiresexcellent communication skills problemsolving abilities and acustomercentric...
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