Onboarding Executive

1 week ago


Raipur, Chhattisgarh, India Thekabadiwala Full time

Job Title:
Scrapr Onboarding executive / Sales and Field Jobs

Company:
Scrapr

Location:
Raipur

**Contact:

About Scrapr:
Scrapr is a tech-driven platform committed to revolutionizing the scrap collection industry.

Job Description:
We are seeking a proactive and motivated individual to join our team as a Scrapr Onboarding executive. In this role, you will be responsible for recruiting, onboarding, and managing kabadiwalas within a designated area in Bhopal.

You will play a crucial role in ensuring the smooth operation of our platform by providing support and guidance to kabadiwalas throughout their journey with Scrapr.


Responsibilities:

  • Recruit and onboard kabadiwalas within the assigned area, adhering to company guidelines and procedures.
  • Provide scrapr kits (including Tshirts, caps, etc.) to onboarded kabadiwalas and ensure they are equipped with necessary tools.
  • Conduct KYC (Know Your Customer) verification and documentation for each kabadiwala, ensuring compliance with regulatory requirements.
  • Create profiles of onboarded kabadiwalas on the Scrapr partner app, accurately capturing relevant information.
  • Deliver comprehensive training sessions to kabadiwalas on how to accept pickup requests on Scrapr, enter data of collected scrap, and process payments to customers.
  • Monitor and ensure that kabadiwalas receive pickup requests on a daily basis, optimizing their workflow and maximizing their earnings.
  • Record and analyze data related to each kabadiwala's performance, including daily earnings and customer service ratings.
  • Implement strategies to improve kabadiwalas' service ratings and overall satisfaction among customers.
  • Collaborate with other team members to identify areas for process improvement and contribute to the continuous enhancement of our platform.

Qualifications:

  • Bachelor's degree in Business Administration, Management, or a related field.
  • Proven experience in sales, operations, or customer service.
  • Strong interpersonal and communication skills, with the ability to build rapport and maintain positive relationships with kabadiwalas and other stakeholders.
  • Excellent organizational and multitasking abilities, with a keen attention to detail.
  • Ability to work independently and proactively, demonstrating initiative and problemsolving skills.

To Apply:

Please send your resume along with a cover letter highlighting your relevant experience and why you are passionate about joining Scrapr to.


Job Types:
Full-time, Permanent, Fresher

Salary:
₹8, ₹16,370.56 per month

Benefits:

  • Flexible schedule

Schedule:

  • Day shift
  • Morning shift
  • Weekend availability

Supplemental pay types:

  • Commission pay
  • Joining bonus
  • Performance bonus

Experience:

- total work: 1 year (preferred)

Location:

  • Raipur, Raipur, Chhattisgarh (required)

Ability to Commute:

  • Raipur, Raipur, Chhattisgarh (required)

Ability to Relocate:

  • Raipur, Raipur, Chhattisgarh: Relocate before starting work (required)

Work Location:
In person

Speak with the employer

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