Workshop Manager

1 week ago


Raipur, Chhattisgarh, India Bansal Metallics (India) Pvt. Ltd. BMPL Full time
Service Manager- Raipur
We have an urgent requirement of Service Manager for a Automobile Dealership (Passenger car) Raipur (C.G.). Candidate must have minimum 2 years working experience in the similar post.
Full Job Description

  • Manage the regular operations of the workshop, including scheduling, workflow, and quality control.
  • Develop and maintain a strong customer service culture, ensuring that customer satisfaction levels are high and that customer complaints are addressed in a timely and effective manner.
  • Lead and develop a team of service advisors, technicians, and support staff, ensuring that they are motivated, engaged, and well-trained.
  • Maximize workshop revenue by driving service and repair work, upselling services, and ensuring that technicians are productive and efficient.
  • Ensure that workshop productivity and efficiency targets are met, and that all work is completed to a high standard and within specified time frames.
  • Ensure that workshop equipment and tools are maintained and serviced regularly, and that health and safety regulations are adhered to.
  • Ensure that all work carried out in the workshop is compliant with manufacturer and dealership policies and procedures.
  • Keep up-to-date with industry developments and trends, and implement best practices to improve workshop performance.

Qualifications:

  • Experience in a similar role in the automotive industry, preferably in a dealership environment.
  • Strong technical knowledge and ability, with experience in automotive service and repair work.
  • ITI/ B.Tech/ Diploma in Automobile is required.
  • Excellent leadership and communication skills, with the ability to manage and motivate a team effectively.
  • Knowledge of industry regulations, health and safety standards.


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