Customer Care Manager

5 months ago


Raipur, India Mahindra Rise Full time

Company:

Mahindra Last Mile Mobility Limited Responsibilities & Key DeliverablesAnalyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response dataPreferred IndustriesEducation QualificationDiploma in Engineering; Bachelor of Engineering; Diploma in Engineering in MechanicalGeneral Experience5 years and aboveCritical ExperienceMahindra Leadership CompetenciesInnovation Led Transformation _Change catalystStrategic Business Orientation_Business PerspectiveInnovation Led Transformation _Risk Taking with ResponsibilityStrategic Business Orientation_Anticipating and Leveraging Business OpportunitiesResult Orientation with Execution Excellence_Effective Project ManagementStrategic Business Orientation_Strategic ForesightResult Orientation with Execution Excellence_Passion for QualityStrategic Business Orientation_Global mind-setResult Orientation with Execution Excellence_Accountability for resultsLeadership through Sustainability_Strategize around,Sustainability DriversResult Orientation with Execution Excellence_Agility with disciplineLeadership through Sustainability_Frugal mind setLeveraging Human Capital_Exponential synergyLeadership through Sustainability_Stakeholder focusLeveraging Human Capital_Team developmentLeadership through Sustainability_Triple Bottom Line SensitivityLeveraging Human Capital_Entrepreneurial engagementCustomer Focus_Customer SensitivityLeveraging Human Capital_Appreciating diversityCustomer Focus_Customer DelightWeaving Passion and Energy at Work_Being Passionate about workCustomer Focus_Service OrientationWeaving Passion and Energy at Work_Working without BarriersInnovation Led Transformation _Idea OrientationWeaving Passion and Energy at Work_Blending Fun with workWeaving Passion and Energy at Work_Learning from FailuresSystem Generated Core SkillsCustomer SensitivityService OrientationService ManagementSystem Generated Secondary SkillsConsumer FocusDealer Relationship ManagementService Planning
  • Customer Care Officer

    5 months ago


    Raipur, India Take care raipur services Full time

    We are reputated authorized service center for company HAIER And DAIKIN, we want to requte post for Customer Care Officer for CRM operation also need to communicate with engineers and customer. **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly...


  • Raipur, India PMG Placement Full time

    Job Title: Customer care Executive Location: Raipur CG Qualification: Graduate Experience: 0 to 1 Year **Salary**: 8000/- to 10000/- PM Job Duties: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts...


  • Raipur, India gayakwad job consultancy Full time

    3 male fresher / experienced smart customer care associate ka requirement hai. qualification -Diploma /BE /B-TECH Civil engineering. **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Raipur, Chhattisgarh:...


  • Raipur, India SHREE VASU LOGISTICS LTD Full time

    Job Description:Overseeing the customer service process.Resolving customer complaints brought to your attention.A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. The only aim is to ensure customer satisfaction by fulfilling their...

  • Day Care Teacher

    4 months ago


    Raipur, India Safari Kid Global Preschool & Day Care Full time

    We are looking for a Child Care Teacher to encourage the healthy intellectual and psychological growth of the children in our facilities.You will teach and supervise them while also motivating them to use their mental capacities and exercise their imagination.Observe and document children's progress and development, and communicate with parents and...


  • Raipur, Chhattisgarh, India PMG Placement Full time

    Job Title: Customer Care Executive Location: Raipur CG Qualification: Graduate Experience: 2 to 3 years **Salary**: 10000/- to 15000/- PM Job Duties: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. -...


  • Raipur, Chhattisgarh, India YATHARTH PLACEMENT SERVICES Full time

    Positive Attitude - Good communication in English, Hindi, - Two years of customer care experience - **Providing Work Information**: Offering detailed information about our work, including features availability and pricing. - **Troubleshooting Issues**: Identifying and resolving customer issues, such as delivery delays, and payment discrepancies, with empathy...


  • Raipur, Chhattisgarh, India Smartskills Bits & Bytes (P) Ltd. Full time

    Need a Trainer for the Customer Care Executive on an Urgent basis. **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: - Morning shift **Education**: - Diploma (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer service: 1 year...


  • Shankar Nagar, Raipur, Chhattisgarh, India The Photo Wardrobe Full time

    The Photo Wardrobe is a premium destination wedding photography and filming company based in Raipur and Pune. we have been in business for the past six years and doing predominant business in the industry. we are looking for customer relationship executives who are having - Positive Attitude - Good communication in English, Hindi, - Two years of customer...


  • Naya Raipur, Raipur, Chhattisgarh, India Square Business Services Full time

    Join our team as a Customer Support Executive in Nava Raipur where you'll play a vital role in ensuring our customers receive prompt and high-quality assistance. Your responsibilities include resolving customer queries efficiently, explaining company policies and benefits, and maintaining overall customer satisfaction. Here's what the role...


  • Raipur, Chhattisgarh, India Salgem Infoigy Tech. Pvt. Ltd. Full time

    **Key Responsibilities** - Respond promptly and professionally to customer inquiries, complaints, and feedback. - Provide accurate information about products, services, and company policies. - Assist customers in placing orders, tracking shipments, and processing returns or exchanges. - Investigate and resolve customer complaints and issues effectively and...


  • Raipur, Chhattisgarh, India YATHARTH PLACEMENT SERVICES Full time

    **Customer support Associate** **Salary - 12,000 - 15,000** **Experience - 1 to 2 years.** **Qualification - Any Graduate OR Diploma** Key Responsibilities: - Customer Service Client relationship Problem solving Good communication **Share your CV: - 9302921773** Schedule: - Day shift **Education**: - Diploma (preferred) **Experience**: -...


  • Raipur, Chhattisgarh, India BMW Munich Motors Full time

    Handling clients, regular follow-ups of the clients. Maintaining healthy relations with the client. Communicating with existing clients on calls & fixing appointments. Making welcome calls to the clients in order to impart all the relevant information related to them. Understanding the customer's interest while sharing their feedback **Benefits**: -...


  • Raipur, India BRAIN WORLD Full time

    We are looking for a talented and persuasive individual to join our team as an Education Training Coordinator. In this role, you will be responsible for convincing principals of local schools to conduct our teachers training program to increase student success. **Responsibilities**: Research and identify potential school partners and create a list of...


  • Raipur (Ahmedabad), India unFit Mart Full time

    Key Requirements: · Experience: 1-2 years of experience in customer service, preferably in e-commerce or a similar industry.· Communication Skills: Excellent verbal and written communication skills in English and Hindi;proficiency in regionallanguages is a plus.· Problem-Solving Skills: Ability to think critically and handle tough customer situations with...


  • Raipur, Chhattisgarh, India BLUECHIP JOBS PRIVATE LTD Full time

    **KEY RESPONSBILITIES**: - Ability to establish strong client relationship - Ability to handle disputes - In this role you are required to solve routine problems, largely through precedent and referral to general guidelines - Your expected interactions are within your own team and direct supervisor - You will be provided detailed to moderate level of...


  • Raipur, Chhattisgarh, India Jaika Automobiles Pvt. Ltd Full time

    Must have experience of Tellycalling **Job Types**: फ़ुल-टाइम, स्थायी **Salary**: ₹12,000.00 - ₹20,000.00 per month Ability to Commute: - Raipur, Chhattisgarh (required) Ability to Relocate: - Raipur, Chhattisgarh: Relocate before starting work (required) Work Location: In person


  • Raipur, Chhattisgarh, India Gloitel Consulting Pvt Ltd. Full time

    Good communication skills (Hindi / English). - Chhattisgarhi knowledge will have additional advantage - Should not have any eyes and ear diseases/deficiency - Entry of Master & Inventory data into the system - Any Graduate + Minimum 1 Year experience **Job Types**: Full-time, Permanent, Fresher Pay: Up to ₹15,000.00 per month **Benefits**: - Health...

  • Pre-school Assistant

    4 months ago


    Raipur, India Safari Kid Global Preschool & Day Care Full time

    Help students adjust, learn and socialize and report to teachers about possible behavioral issues outcome goals, implementing and supervising into daily classroom practice.Assist lead teacher in planning and implementing age-appropriate lesson plans informing parents of their children’s progress and other activities.Help to create a safe, clean, and...


  • Raipur, India cdtipl Full time

    Counseling and office management **Job Types**: Full-time, Fresher **Salary**: ₹8,000.00 - ₹12,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical...