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System Administrator
1 week ago
Roles and Responsibilities:
- Installing and maintaining hardware and computer peripherals.
- Laptop formatting and Rebuilding the Operating system (Windows 8, Windows 10, Windows 11, and Mac (basic).
- Handling Department Asset Management.
- Handling ITrelated document preparations.
- User ID and Group setup and granting permissions.
- Availability 24*7
Skills Required:
- IT Support
- Addressing user tickets regarding hardware, software, and networking.
- Troubleshooting network configuration problems and Wi-Fi connection issues.
- Installing and upgrading operating systems and computer software.
- OS Troubleshooting, Outlook Troubleshooting, VPN issues, and Configuration.
- Troubleshooting system performance issues, Bluescreen error, etc.
- Endpoint software installation and configuration (Sophos, FortiClient, and Teramind)
- Communication (EPBX /Voip/ Ring Central / Skype / 3CX /AV conferencing )
Primary Skills:
- Desktop Support Engineer
Secondary Skills:
- Endpoint Support /VOIP/Infra Mgmt
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