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Counselling & Calling

3 months ago

Jalandhar, Punjab, India TechCadd Computer Education Pvt Full time

The responsibilities of the student counselor include
supporting the emotional and professional growth of students, developing and monitoring counseling support programs, and providing educational and vocational guidance.


  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication "scripts" when handling different topics.
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.

Job Types:
Full-time, Regular / Permanent

Salary:
₹8, ₹15,000.00 per month

Schedule:

  • Day shift

Ability to commute/relocate:
- jalandhar, Jalandhar , Punjab: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)

Speak with the employer