Senior Technical IT Support
1 week ago
Job Title: Senior Technical IT Support
Experience:8-9 Years
NoticePeriod: Immediate to 15 days
Location:Bangalore
JD:
Key Responsibilities:
·Assemble, configure, and maintaindesktop and laptop systems to meet organizational requirements.
·Manage the daily operations and administrationof computer labs.
·Troubleshoot hardware, software, andnetwork issues to ensure minimal downtime.
·Configure and maintain networkdevices such as routers, switches, and KVM switches.
·Flash BIOS and install operatingsystems on new or existing computer systems.
·Provide timely and effective livesupport to remote users, resolving technical issues and maintaining highservice levels.
·Conduct routine checks andmaintenance of lab equipment to ensure optimal performance and longevity.
·Document technical procedures anduser guides for lab users.
RequiredSkills and Experience:
·Proven experience in assembling andconfiguring desktop and laptop computers.
·Strong understanding of networkmanagement and experience with configuring routers and switches.
·Ability to flash BIOS and installvarious operating systems.
·Experience in providing livetechnical support and troubleshooting to remote users.
·Familiarity with KVM switchconfiguration and management.
·Knowledge of lab safety and standardoperating procedures.
·Excellent problem-solving skills andattention to detail.
·Strong communication andinterpersonal skills to assist and educate lab users.
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