Chat & Email Support Executive -night Shift Male

2 weeks ago


Pune, Maharashtra, India Digital Xpressions Full time
We are a leading ITES and Software provider, headquartered in Canada with operations in India
(Pune). We provide Software and IT enabled services to our clients in USA & Canada by Latest Microsoft Technologies solutions.

Digital Xpressions is specialized into IT enabled Services, Web Application development, Web Design ,Digital Marketing, Print Media, Product Development and Strategic IT Consulting.


Roles & Responsibilities:

  • Replying to user's issues or queries via in a proficient and professional manner
  • Handling Chat queries related to postsales and answering to users
  • Communicating with sellers to receive updates about dispatches and deliveries
  • Should be able to handle and alleviate customer frustration and issues

Skills Required:

  • Should be emphatic, courteous & always express a sincere desire to help
  • Capable of creating fluid sentences with impeccable grammar
  • Should be a selflearner and highly selfmotivated
  • Education: Any Graduate/Post Graduate
Should be able to speak English & Hindi fluently.

Job Types:
Full-time, Fresher

Salary:
₹9, ₹25,000.00 per month

Benefits:

  • Food provided
  • Paid sick time

Schedule:

  • Monday to Friday
  • Night shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:
- porwal road, Pune , Maharashtra: Reliably commute or planning to relocate before starting work (required)

Experience:

- chat process/live chat: 1 year (preferred)

Speak with the employer
Application Deadline: 07/02/2023

Expected Start Date: 06/02/2023

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