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Retail Operations Manager
1 week ago
Job Description:
Area Manager South - Retail Operations (Jewelry Industry Only)
Location:
BangaloreCTC:
Up to 35 LPAExperience Required:
10-20 yearsIndustry:
Jewelry - Gold and Diamonds
Job Summary:
We are looking for a dynamic and experienced Regional Manager to oversee retail - Store operations for jewelry background based out of Bangalore.
The ideal candidate will have a strong background in managing retail store operations, with a focus on Jewelry Industry, ensuring high standards of customer service, store performance, and team management.
Key Responsibilities:
Operational Management:Oversee the daily operations of multiple retail stores in Southern India.
Implement and monitor store policies, procedures, and standards to ensure compliance and operational efficiency.
Ensure optimal stock levels, visual merchandising, and store presentation standards are maintained.
Sales and Performance:
Drive sales targets and ensure the achievement of revenue goals for all stores in the area.
Analyze sales data and market trends to identify opportunities for growth and improvement.
Develop and implement strategies to increase footfall and conversion rates.
Team Leadership:
Recruit, train, and manage store managers and staff, fostering a culture of excellence and continuous development.
Conduct regular performance reviews and provide feedback to improve team performance.
Motivate and lead teams to achieve high levels of customer satisfaction and operational efficiency.
Customer Experience:
Ensure exceptional customer service across all stores, addressing and resolving customer issues promptly.
Implement customer feedback mechanisms to continually improve service quality.
Develop and promote initiatives to enhance the shopping experience.
Financial Management:
Prepare and manage budgets for the area, ensuring cost control and profitability.
Monitor financial performance, including sales, expenses, and profitability, and take corrective actions as needed.
Work closely with the finance team to ensure accurate financial reporting.
Compliance and Safety:
Ensure all stores comply with company policies, industry regulations, and safety standards.
Conduct regular audits and inspections to ensure adherence to policies and procedures.
Address any compliance issues promptly and effectively.
Strategic Planning:
Collaborate with senior management to develop and implement strategic plans for the retail operations.
Identify and pursue opportunities for expansion and growth within the region.
Plan and execute marketing and promotional activities to boost store performance.
Qualifications and Skills:
Bachelor's degree in Business Administration, Retail Management, or a related field.
Proven track record of 10-20 years in retail store operations, specifically in Jewelry sector.
Strong leadership and team management skills.
Excellent sales and customer service abilities.
Strong financial acumen and experience managing budgets.
Outstanding communication and interpersonal skills.
Ability to work in a fast-paced, dynamic environment.
Strong problem-solving skills and attention to detail.
Application Process:
Interested candidates are invited to send their CV to or reach out via WhatsApp at Please ensure your application includes a detailed summary of your experience and achievements in the Jewelry Sector
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