Zonal Operation Lead

7 days ago


Hyderabad, Telangana, India Datum First Ltd Full time

Job Description Form

JobDescription Form

Job Title:Zonal Operation Lead – TFiber

Location: Hyderabad

Reports to:O&M Head

Days/Hours of work: 9 Hrs(Monday to Saturday)

Salary Range: Up to 7LPA

Summary of Position:

Experience on maintaining OSP & ISP Network ofTelecom Project

Good understanding on DWDM IPtechnologies GPON & Fiber optics network

Knowledge on ITIL process & Incident Management.With entire field operation life cycle

Responsible for managing outages SLA uptime serviceavailability root cause analysis in coordination withField

Teams

Update andmaintain documentation associated with processes andprocedures

Continuously improve and developsystems to proactively monitor the infrastructure wemanage

Generate key reports for Managementincluding but not limited to: system availability service levelagreements

ticket resolution and customerissues

Reviewing Trouble tickets with managementand technical teams in line with process

Abilityto work unsupervised be a team player under pressure and should bedelivering best in class service in

line withthe organization standards

Responsible forreport generation on Field Operations &compliance

Supervise a 24x7 Network Operation& maintenance & personnel management on field inthe allocated

Zone

Managingall Field operations in the Zone allotted.

Managing & continuous GIS update on field levelinventory.

Indepth knowledge on governmentregulations requirements guidelines and industry. Experience onvendor management and crises management during major events Reportsto management.

Primary Responsibilities

Network Uptime as per ProjectSLA Application Uptime Services Uptime of Networkdevices.

No defect or Zero defect solutionimplementation & monitoring

Resolutionof NonService Impact Incident within TAT with Zero Impact onService

Planned outage with Zero Service ImpactResponse time of OEM

Proactive ServiceImprovement Plan to be initiated across projects.

Coordination with internal stake holders and clientinterfacing and Maintaining of SLA uptime service availability rootcause analysis

Personal Specification Essential Desirable

Qualifications& Training Diploma/B.E / B.Tech inElectronics and Communications

Experience 56years' Experience in Transmission FiberGPON DWDM/CWDM/ASON MPLS IP WiFi Broadband UBR/LBR MicrowaveSatellite Audio & Video Solution Triple Play SecuritySolution Wireless Solutions.

Certification CCNACCNP DataCenter ITIL PMP Prince2 preferred

ISO 27001 ISO20001 understanding

Product Knowledge DWDM FIBERFTTx TCP/IP and QOS in the LAN WAN and WLAN

EMS/NMS or any other EMS tools WFMS tools IBMSplatform

Skills

Proactive,Prince, Prince2, Iso 27001, Solution Implementation, Fms, Tcp/ip,Compliance, Flexible, Itil, Documentation, Incident Management,Product Knowledge, Mpls, Fttx



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