Network Operations Lead

1 week ago

Hyderabad, Telangana, India Way to Success IT Services Private Limited Full time
The ideal candidate must have CCNP / CCIE or equivalent experience. We are looking for a solid network engineer/leader who can design, manage, and optimize the global infrastructure.

Here are some details:

Job Scope:

The successful candidate will provide :

  • Senior technical leadership and expertise across LAN, WLAN, SD-WAN, Cloud infrastructure, Unified Communications, and VPN operating environments supporting cloud data centers and approximately 140 global offices as well as a mobile workforce
  • Manage service providers across different countries to support a global network infrastructure
  • The successful candidate will have responsibility and accountability across several key areas, including:
  • Operations planning, strategy & continuous improvement efforts
  • Network tools selection, operations, and administration
  • Establish bestpractice methodologies based on metricsbased KPIs for incident/change/problem management in a global, 24x7, highavailability, critical production environment
  • Support application performance over a global network utilizing the public internet as the primary backbone.
  • Drive the development of innovative network operations processes and tools from concept to delivery
  • Provide project leadership for network technology deployments for LAN, SD-WAN, and wireless networks to manage demands from projects and technology upgrades, including recommendations for vendor tools/solutions and global alignment of networks.
  • Oversee network operations projects, including budgeting, planning, implementation, maintenance, administration, staffing, and logistics for an international organization.
  • Strong understanding of budgets and financials and measuring business value with the ability to manage projects to budgets
  • Manage oversight of complex network operations processes based on a combination of vendors, custom solutions, and internal resources.
  • Support the adoption of new technologies and tools and recommend capability improvements to network and security operations.
  • Analyze networks from a cost, capacity, and forecast perspective and evaluate new network operations technologies and applications.
  • Develop strategic roadmaps to ensure network operations goals are met.
  • Work closely with other departments to proactively ensure network operations capabilities are capable of handling emerging and future business requirements.
  • Ensure servicelevel targets are met and address all servicelevel complaints.
  • Ensure network operations are conducted according to corporate standards and in compliance with external standards as defined in company objectives
  • Network operations incident management, change management, and problem management, as well as network security function
  • Provide subject matter expertise in interactions with partners and customers, program manage collaboration projects externally and internally.
  • Responsible for efficient management of technology portfolio, including hardware, SD-WAN circuits, and contracts, contract services

Required Experience:

  • Seven (7) years of advanced level experience working with networking hardware and software including network design and implementation.
  • Five (5) years supervision and management experience of a technical network management team of at least 15 technicians.
  • Demonstrated knowledge of network service delivery to include availability, reliability, security, administration and management, capacity planning, lifecycle management, roadmap, inventories, etc.
  • Experience in managing technical projects through a project management process and relevant tools to ensure ontime, onscope, and onbudget delivery of project deliverables.
  • Demonstrated knowledge and experience in managing a complex budget through the planning, budgeting, and operations for multiple budgets within the unit.

Additional Qualifications :

  • CCNP, CCIE, or related industry certifications.
  • Expertlevel knowledge in routers, switches, firewalls, and VPNs.
  • Experience in supporting Zscaler Private Access and Zscaler Digital Experience
  • Experience in supporting cloudbased network infrastructure, including Azure.
  • Experience in supporting or delivering technology services for a global organization
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