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Implementation Engineer
2 weeks ago
Company Description
Our philosophy is to understand our customers' business first before we get to the technology.
This approach leads to clever software; streamlining old processes, saving money and delivering positive change.
Our technology has helped the NHS screen millions of babies for hearing loss, ensures hundreds of housing providers are managing their homes efficiently and helps officers in over a dozen different police forces to make better decisions at the frontline.
Based in the UK but working around the world, our 2,000 employees help improve the services that matter most.
We are now part of the NEC corporation, a leader in the integration of IT and network technologies that benefit businesses and people worldwide – this brings in new opportunities without limits for growth and innovation.
Job Description
Experience - 5 -7yrs
Overall Project/Task description
Key tasks & responsibilities
- Assist customers implement the NEC Housing system
- Provide advice to customers on data migration into NEC Housing
- Provide training and consultancy to new and existing customers on areas such as DTI, Query View, Task Manager, Archiving, Variable Warnings etc
- Provide assistance to customers wanting to carry out data manipulation / date cleansing activities
- Contribute to providing solutions to customers interfacing and integration requirements.
- Assist with writing new dataloads
- Assist customers with year-end processes, dataloads, extracts, notifications etc particularly in the Leasehold Service Charge and Rent product areas
Essential:
- Ability to work as a team or unsupervised
- Microsoft Client/Server Experience and configuration
- Principles of IT operation
- Logical approach to problem solving
- IT competence within the Microsoft Office suite "Well organised, adaptable, good problem solver"
- Experience of implementing systems built using the following technologies:-
Technologies
Hands-on Experience (Years) Priority
Windows Operating Systems and networks 4-6 1
Oracle and SQLServer database 2-3 1
Network Capability (QOS
Site installation experience to a competent standard 1-2 1
SQLand PLSQL Experience 5 + 1
Essential Technical Skills
Provide consultancy and/or training include:-
- Data Migration consultancy
- Provision of bespoke data loads
- DTI training and consultancy
- Bespoke Task Manager Workflows
- Query View training and consultancy
- Archiving (Data Reduction) consultancy
- Integration / Interfacing (usually in conjunction with consultants from the Housing Bespoke team.)
- Variable Warnings set up
- Data tidy up exercises (e.g. address cleansing and people matching)
- Financial Year End related activities.
- Minor bespoke work
Qualifications
Any graduate
Additional Information
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