Customer Care Executive @ Chennai

1 week ago


Chennai, Tamil Nadu, India CapTalent HR Full time

We are looking for Minimum 2 years of experience in customer handling, with a focus on managing escalations.

For more info contact to HR Kavya

Job Title: Customer Care Executive (Escalation calls and mails Handling)

Job Description:

We are currently seeking a dynamic and experienced individual to join our clients" team as a Customer Care Executive. The ideal candidate will have a strong background in customer handling, with specific experience in managing escalations. Fluency in English and Tamil or Kannada or Telugu or Malayalam or Hindi any one regional language is essential for this role.

Key Responsibilities:

Handle escalated customer inquiries and complaints with professionalism and efficiency.

Investigate and resolve complex customer issues in a timely manner to ensure customer satisfaction.

Provide guidance and support to junior customer care representatives in resolving escalated cases.

Collaborate with other departments to address recurring customer concerns and implement solutions.

Maintain accurate records of customer interactions and escalations for future reference and analysis.

Requirements:

Bachelor's degree or equivalent.

Proficiency in English with fluency in Kannada, Malayalam, Hindi, Telugu and Tamil.

Minimum 2 years of experience in customer handling, with a focus on managing escalations.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and the ability to remain calm under pressure.

Immediate joiners preferred.

Working Conditions:

Salary: 18,000 to 21,000 per month

Fixed shift: 9:30 AM to 6:00 PM (9 hrs)

6 days working days (Sunday fixed week-off)

Note : Work From Office

Interested candidates contact HR Kavya for interview schedules.

regards,

HR Manager



  • Chennai, Tamil Nadu, India RVS Global Education Full time

    Customer Care ExecutiveChennai, Noida Experience Years Salary 1 Lac 75 Thousand To 2 Lac 50 Thousand P.A. Industry Front Office / Reception/Computer Operator/Assistant Qualification Other Bachelor Degree Key SkillsCustomer RelationshipGood Personalitygood English communicationSales CoordinatorCustomer CareAbout Company Contact Person HR Team Address...


  • Chennai, Tamil Nadu, India SPRS Solutions Private Limited Full time

    job description ,job role : customer care executivefresher and experincefor fresher 18 k incentives + pf & esi + 15 k take homefor exp above 20 kinterview locaqtion : mount road chennaithey should know english & tamilSalary: Up to ₹18,000.00 per monthSchedule: Day shiftAbility to commute/relocate: Chennai,Tamil Nadu: Reliably commute or planning to...


  • Chennai, Tamil Nadu, India KG Builders Full time

    You can reach them by phone at or throughExecutive - Customer Care:Gender: Female / MaleQualification: UG / PG Degree (With Financial BackgroundExperience: 0 - 2yrsLocation: ChennaiKey Skills:Good Communication in English.Computer Knowledge.Good Knowledge in Microsoft Excel and word.Typing.Job Description:Maintaining Clients Data.Ensuring timely and...


  • Chennai, Tamil Nadu, India Bifold Dynamix Full time

    Job Title: Customer Care ExecutiveLocation: Chennai, Tamil NaduKey Responsibilities: Provide exceptional customer service by addressing customer queries and requests promptly Understand customer requirements and ensure the delivery of the best customer service experience Handle customer escalations with professionalism and efficiency Ensure adherence to...


  • Chennai, Tamil Nadu, India Ve Manpower Consultancy Full time

    Chennaithe job is based on the voice process Experience Years Salary Not Disclosed Industry ITES / BPO / KPO / LPO / Customer Service Qualification B.C.A, B.Tech/B.E, M.C.A Key Skills Customer Care ExecutiveAbout Company Company NameDev Care IT solutions About Company We offer highly innovative, personalized, and reliable IT services to businesses looking to...

  • CEO - Chennai

    1 week ago


    Chennai, Tamil Nadu, India Page Executive Full time

    Professional with 20+ years of experience in the leadership role P&L management of 100 million $ (dollars) and above in a global organisation About Our Client 1. Mid size KPO (Knowledge Process Outsourcing) with a strong global presence. The Client has a strong market positioning in the industry and wants to further diversify.2. The role is based in...


  • Chennai, Tamil Nadu, India emhealth Full time

    Job descriptionemHealth is the largest diagnostic network in Chennai with a "A Single Online Platform for all your Healthcare Needs".We are providing Lab Tests, Scans, Doctor, Dietitian, Physiotherapist & Nursing Services.We have an opening for "Customer care Executive/Telecaller" Education:Any degree in Microbiology, Biomedical, Biochemistry, FSN/FSND or...


  • Chennai, Tamil Nadu, India People Process Teck Full time

    Job Description:Position:Customer Care ExecutiveEducation: Minimum of a degree holder.Age: 25 to 45Language:Good English speaking skills are necessary.Skills: Basic Computer Handling Skills, Good mailing Skills, Customer handling skills are mandatory.Experience: Not specific to the number of years of experience. but a minimum of 1 year of customer service...


  • Chennai, Tamil Nadu, India timesjobs Full time

    JOB DETAILSOne of our clients, a reputed real estate company, is looking out for Customer Service Executives for their office based in Chennai. The incumbents should have at least 2 years experience in real estate industryJob Responsibilities:01- Communicating with clients and customers about their experiences with the services provided and taking feedbacks...


  • Chennai, Tamil Nadu, India timesjobs Full time

    JOB DETAILSOne of our clients, a reputed real estate company, is looking out for Customer Service Executives for their office based in Chennai. The incumbents should have at least 2 years experience in real estate industryJob Responsibilities:01- Communicating with clients and customers about their experiences with the services provided and taking feedbacks...


  • Chennai, Tamil Nadu, India timesjobs Full time

    JOB DETAILSOne of our clients, a reputed real estate company, is looking out for Customer Service Executives for their office based in Chennai. The incumbents should have at least 2 years experience in real estate industryJob Responsibilities:01- Communicating with clients and customers about their experiences with the services provided and taking feedbacks...


  • Chennai, Tamil Nadu, India Tech Mahindra Full time

    Job Requirements Job Title: Customer Service ExecutiveCompany Name: Tech MahindraLocation: ChennaiSalary: Competitive salary range per annumQualification:High school diploma or equivalent0 - 5 years of customer service experienceJob Description:Join the Tech Mahindra team as a Customer Service Executive in Kolkata, West Bengal, and play a crucial role in our...


  • Chennai, Tamil Nadu, India Startek Full time

    Job Requirements Job Title: Customer Service ExecutiveCompany Name: StartekLocation: ChennaiSalary: Competitive salary range per annumQualification:High school diploma or equivalent0 - 5 years of customer service experienceJob Description:Join the Startek team as a Customer Service Executive in Kolkata, West Bengal, and be a part of our dynamic customer...


  • Chennai, Tamil Nadu, India Client of HR4NATION Full time

    We require Executive Customer Support (Female) for fast growing E-Commerce Company Job responsibilities Handle Customer enquiries over phone, email, chat Follow up with prospective customers Address and resolve complaints, issues raised by Customers Respond to queries by customers on Social media Requirements Female candidates with 1 year to 5 years...


  • Chennai, Tamil Nadu, India Client of HR4NATION Full time

    We require Executive Customer Support (Female) for fast growing E-Commerce Company Job responsibilities Handle Customer enquiries over phone, email, chat Follow up with prospective customers Address and resolve complaints, issues raised by Customers Respond to queries by customers on Social media Requirements Female candidates with 1 year to 5 years...


  • Chennai, Tamil Nadu, India Client of HR4NATION Full time

    We require Executive Customer Support (Female) for fast growing E-Commerce Company Job responsibilities Handle Customer enquiries over phone, email, chat Follow up with prospective customers Address and resolve complaints, issues raised by Customers Respond to queries by customers on Social media Requirements Female candidates with 1 year to 5 years...

  • Customer Care Manager

    1 month ago


    Chennai, Tamil Nadu, India timesjobs Full time

    ### Customer Care ManagerLocation: Chennai#### Duties & Responsibilities: Handle the TOLL FREE number/ WEB leads & All Inbound & Outbound Customer Leads Convert the customer Leads to business by convincing the prospective client lead on the benefits of our Quality Nursing services/ Wellness Packages / Speciality Clinical offerings Follow up on customer leads...

  • Customer Care Manager

    3 weeks ago


    Chennai, Tamil Nadu, India timesjobs Full time

    ### Customer Care ManagerLocation: Chennai#### Duties & Responsibilities: Handle the TOLL FREE number/ WEB leads & All Inbound & Outbound Customer Leads Convert the customer Leads to business by convincing the prospective client lead on the benefits of our Quality Nursing services/ Wellness Packages / Speciality Clinical offerings Follow up on customer leads...


  • Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full time

    Apply for Customer Care Collections Senior Rep, Career Progress Consultants in Chennai for 0 - 1 Year of Experience on


  • Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full time

    Apply for Customer Care Collections Sr. Rep., Career Progress Consultants in Chennai for 1 - 4 Year of Experience on