Customer Support Officer

1 week ago


Mumbai, Maharashtra, India Parag Parikh Financial Advisory Services Limited Full time

Company Profile

PPFAS Asset Management (PPFAS AMC) has been promoted by Parag Parikh Financial Advisory Services Pvt. Ltd. (PPFAS Ltd.), a boutique investment advisory firm incorporated in 1992. PPFAS Ltd. is also amongst India's earliest SEBI Registered Portfolio Management Service (PMS) providers. For More Information visit our website:

Job Responsibilities

  1. Handling Customer Queries via different channels.
  2. Accepting Transactions at Front office using TSM Machine.
  3. Reporting and processing of inflow and outflow of funds.
  4. Coordination with Branches, KYC Team & RTA.
  5. Making sure emails are handled/ resolved in a timely manner.
  6. Keep track of day-to-day mails received and reply to them within TAT.
  7. Monitoring escalations and complaints and resolving them while ensuring the adherence to compliance / SEBI / CAMS guidelines.

Qualifications & Experience

  • Experience Required: 3 + Years of relevant experience in the Mutual Fund Industry.
  • Graduate in any stream
  • Latest NISM Certification.
  • Should have excellent written (email) and spoken communication skills


  • Mumbai, Maharashtra, India Parag Parikh Financial Advisory Services Limited Full time

    Company ProfilePPFAS Asset Management (PPFAS AMC) has been promoted by Parag Parikh Financial Advisory Services Pvt. Ltd. (PPFAS Ltd.), a boutique investment advisory firm incorporated in 1992. PPFAS Ltd. is also amongst India's earliest SEBI Registered Portfolio Management Service (PMS) providers.For More Information visit our website:...

  • customer support

    1 week ago


    Mumbai, Maharashtra, India Arme consulting Full time

    Responsibilities: Provide excellent customer support through various channels (phone, email, chat, etc.). Address customer inquiries, issues, and complaints promptly and professionally. Assist customers in navigating our products/services and resolving problems. Ensure accurate documentation of customer interactions and feedback. Collaborate with internal...


  • Mumbai, Maharashtra, India Parag Parikh Financial Advisory Services Limited Full time

    PPFAS Asset Management (PPFAS AMC) has been promoted by Parag Parikh Financial Advisory Services Pvt. Ltd. (PPFAS Ltd.), a boutique investment advisory firm incorporated in 1992. PPFAS Ltd. is also amongst India's earliest SEBI Registered Portfolio Management Service (PMS) providers.For More Information visit our website: Customer Queries via different...


  • Mumbai, Maharashtra, India Parag Parikh Financial Advisory Services Limited Full time

    Company Profile PPFAS Asset Management (PPFAS AMC) has been promoted by Parag Parikh Financial Advisory Services Pvt. Ltd. (PPFAS Ltd.), a boutique investment advisory firm incorporated in 1992. PPFAS Ltd. is also amongst India's earliest SEBI Registered Portfolio Management Service (PMS) providers. For More Information visit our website: Job...

  • Customer Support

    1 week ago


    Navi Mumbai, Maharashtra, India Allwyn Education Group Full time

    CUSTOMER SUPPORT EXECUTIVE ( WORK FROM OFFICE )AGE LIMIT :19 TO 30**SALARY: 18K TO 22K**TIMING : DAY ROTATIONAL SHIFT ANY ONE WEEK OFFNEED EXCELLENT COMMUNICATIONGRADUATE AND HSC FRESHERS CAN APPLY**LOCATION: THANE**CUSTOMER SUPPORT EXECUTIVE ( WORK FROM OFFICE )**AGE LIMIT: 19 TO 30**Job Types: Fulltime, Permanent, FresherPay: Up to ₹18,000.00 per...


  • Mumbai, Maharashtra, India 2coms Full time

    Job DescriptionGreetings,We are hiringFreshers and experienced candidatesfor a multinational transportation company, Work From -Kurla WestAbout The ClientOur client is a tech company that connects the physical and digital worlds to help make movement happen at the tap of a button.Job Description:You'll be expected to help onboard new driver-partners,...


  • Mumbai, Maharashtra, India 2coms Full time

    Job Description Greetings, We are hiring Freshers and experienced candidates for a multinational transportation company, Work From -Kurla West About The Client Our client is a tech company that connects the physical and digital worlds to help make movement happen at the tap of a button.Job Description: You'll be expected to help onboard new driver-partners,...


  • Mumbai, Maharashtra, India Cathay Pacific Full time

    CRD - Customer Relations Mumbai, India Cathay Pacific Application Deadline19 Jul 2023Company DescriptionLet your passion fly We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and the delivery of customer service that's straight from the heart. All of...


  • Mumbai, Maharashtra, India Cathay Pacific Full time

    CRD - Customer Relations Mumbai, India Cathay Pacific Application Deadline21 Apr 2024Company DescriptionLet your passion fly We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and the delivery of customer service that's straight from the heart. All of...


  • Mumbai, Maharashtra, India 2coms Full time

    Job DescriptionGreetingsWe arehiringFreshers and experienced Candidatesfor a multinational transportation company, Work From -KurlaJob Description:You'll be expected to help onboard new driver-partners, provide exceptional support, and quickly adapt to an ever-growing business.RequirementsRequirementsExperience: Fresher or upto 2yrs exp in any tele-calling...


  • Mumbai, Maharashtra, India 2coms Full time

    Greetings We are hiring Freshers and experienced Candidates for a multinational transportation company, Work From -Kurla Job Description: You'll be expected to help onboard new driver-partners, provide exceptional support, and quickly adapt to an ever-growing business.Requirements RequirementsExperience: Fresher or upto 2yrs exp in any tele-calling or...


  • Mumbai, Maharashtra, India 2coms Full time

    Job DescriptionGreetings,We are hiringFreshers and experienced candidatesfor a multinational transportation company, Work From -Kurla WestAbout The ClientOur client is a tech company that connects the physical and digital worlds to help make movement happen at the tap of a buttonJob Description:You'll be expected to help onboard new driver-partners, provide...


  • Mumbai, Maharashtra, India 2coms Full time

    We are looking for candidates to join a multinational transportation company based in Kurla West. Are you ready to work with a tech company that bridges the virtual and physical worlds to facilitate seamless movement?Job Description:Assist in onboarding new driver-partners and offer exceptional support.Quickly adapt to the rapidly growing business...


  • Mumbai, Maharashtra, India MyGlit Full time

    Role:Asst. Mgr/Mgr -(NonTechnical)Timings:Night Shift (Permanent)Industry:BPO / ITESProcess:ChatFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingWork Mode:Work from officeKey Skills: Communication chat Communication Skills Chat Process Chat Support nonvoice Customer Service AssociateAccount : Comcast Chat Process(Non Voice Process)Work...


  • Mumbai, Maharashtra, India 2coms Full time

    Greetings, We are hiring Freshers and experienced candidates for a multinational transportation company, Work From -Kurla West About The Client Our client is a tech company that connects the physical and digital worlds to help make movement happen at the tap of a button.​ Job Description: You'll be expected to help onboard new driver-partners, provide...


  • Mumbai, Maharashtra, India Awign Expert Full time

    Job Title: Customer Experience ExecutiveJob Location: Kandivali East MumbaiJob Duration: 12 MonthsRequired Experience: - 5 yearsThere are peripheral activities relating to customers that involves liaison with the vendor partners and interdepartmental teams like Legal / Regional office / Zonal Office / Dealerships.- Customer Communication Response to...


  • Mumbai, Maharashtra, India Peerless Financial Products Distribution Ltd. Full time

    Roles & Responsibilities of Customer Relationship Officer (CRO) Role Name/Designation: Customer Relationship Officer Function/Department: Customer Service Grade: Executive Reporting: Head Customer Advisory & Customer Service Branch Head Purpose of the Role: Attend customer enquiries at the branch, follow customer processes, and service delivery instructions...


  • Mumbai, Maharashtra, India Enhanceplus Full time

    Location - MumbaiRoles And ResponsibilitiesOverseeing the customer service process.Resolving customer complaints brought to your attention.Planning the training and standardization of service delivery.Conducting quality assurance surveys with customers.Possessing excellent product knowledge to enhance customer support.Requirements:Graduate / Fresher...


  • Mumbai, Maharashtra, India Rudrateck Solution Full time

    We're urgently hiring Customer Support Executives for Mumbai location on contract based.Experience: 1+Salary: 18-20kLocation: MumbaiJob mode : Work from OfficeQualification: Any graduateLanguage : Hindi or Marathi and Tamil, Telugu or Kannada (Any one south Language).Contract can be extended.Salary: Up to ₹20,000.00 per monthSchedule: Monday to...


  • Mumbai, Maharashtra, India LRQA group Full time

    Job ID:37803Location:Mumbai: Solitaire Corporate ParkPosition Category:Administration/Business SupportPosition Type:Employee Regular Prioritise, plan and complete client service delivery tasks in line with global and local business requirements. Includes liaising with clients, dealing with queries ad proactively resolving service issues within agreed...