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Customer Support Executive
3 months ago
We are hiring
Freshers and experienced candidates
for a multinational transportation company, Work From -Kurla WestAbout The ClientOur client is a tech company that connects the physical and digital worlds to help make movement happen at the tap of a button
Job Description:
You'll be expected to help onboard new driver-partners, provide exceptional support, and quickly adapt to an ever-growing business. You have retail or customer service experience and are an effective communicator with the ability to interact with partners. You have a passion for helping and empowering others and are good at quickly and efficiently troubleshooting problems. And if you don't know the answer, you know where to look and who to ask. You are personable, highly organized, and a patient teacher. You are self-motivated and a great team player. This is a temporary, contract role with the potential for extension.
WHAT YOU'LL DO:
Deliver 5-star, in-person support for our partners. Walk new drivers through onboarding and all the tools to be successful drivers. Resolve driver issues and questions. Stay on top of processes and tools. Work with the Driver Operations team to streamline procedures.
Requirements
RequirementsExperience:
Fresher or upto 2yrs exp in any tele-calling or customer supportQualification- Minimum Graduate and aboveEligibility Criteria-Should have excellent communication skills in English and HindiWe need people with strong problem-solving skills, who don't shy away from in-person interactions.
A person should be flexible to do work from the office.Benefits Salary-NTH: 15-17k + 5k Variable payShift- RotationalWorking days- Monday to SaturdayMode of work- Work from officeMode of Interview- VirtualRequirements
Requirements Experience: 0- 6 months exp in any tele-calling or customer support Qualification- Minimum 10+2 Eligibility Criteria- Should have excellent communication skills in English and a regional language We need people with strong problem-solving skills, who don't shy away from in-person interactions.
A person should be flexible to do work from the office.