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Digital Operations Administrator
1 week ago
JOB SUMMARY:
As a member of the Digital Operations team, he/she will be responsible for working on multiple projects and multiple technologies which includes but not limited to: Azure, DevOps, Kubernetes /Docker Container, Unix, Python scripts, Web Content Center (WCC) Oracle WebLogic server.
This resource often works directly with the Solution Architect, Operations Manager, Project Managers, and business community translating solution design into configuration and maintaining the overall health and integrity of the Digital Engagement environment.
Primarily, the resource will provide support in maintaining all the following technologies.- HCL Commerce Server,
- WebLogic server
- CoreMedia Server and
- MS SQL / Oracle databases.
- Kubernetes /Docker Container
PRINCIPLE FUNCTIONS AND RESPONSIBILITY:
- Monitoring and Analysis of the Kubernetes Resources and other Server Services Reports.
- Monitoring and Analysis of the automation tools
- Monitoring and Analysis of the Azure DevOps processes
- Handling up to high support tickets which includes providing support in using the CoreMedia, HCL Commerce and SQL/Oracle technologies.
- Maintaining the Knowledge Based Repository of the Operations Team
- Assisting in server maintenance activities in all (Dev, Stage and Prod) environment including code deployment; patching activity and monitoring of the services in the server.
- Handles the creation of custom scripts to improve day to day operations.
- Provide expertise in troubleshooting technical issues.
- Provide expertise in handling the daytoday operations which includes analysing logs from job reports and server logs.
- Technical management of projects and POCs
- Provide assistance in automating team processes
- Assist in the cost savings projects.
EXPERIENCE/SKILLS:
- 3+ Years of relevant work experience required.
- Experienced in managing MS SQL / Oracle Databases.
- Knowledgeable in Azure Cloud Platform
- Experienced in trouble shooting and technical problem resolution in Red Hat Linux System.
- Knowledge of various tools preferred.
- Red Hat Linux / Windows Server focused on web server management / Apache
- DNS/WINS (Name Resolution)
- TCP/IP and other network considerations
- Basic Firewall rules and proxy
- Excellent written and verbal communication skills
- Performance Monitoring and capacity Planning
- Client troubleshooting and Support: IE, Firefox, Safari, and other standards
- HTML and clientside scripting (JavaScript, AJAX, DHTML, XSL, XSLT, XHTML)
- Knowledgeable in PowerShell scripting and Bash scripting
- High Availability: Microsoft Cluster Services; windows Network Load Balancing.
Storage:
Appliances, HBA'S, SNA's Archive storage
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