Training Manager

1 week ago


Bengaluru, Karnataka, India Direct Dialogue Initiatives India Pvt. Ltd. Full time

Purpose of the Role: The training manager will oversee training for our frontline fundraising staff and team leaders. Develop training modules covering new hire orientation, functional/technical skills, leadership, and soft skills. Identify training needs and develop in-house and third-party training solutions.

Main Duties:

  • Employee Learning Journey: Design and implement.
  • Training Needs & Trends: Work with city managers to identify needs.
  • Training Calendar: Develop and implement annually.
  • Training Content: Create and develop.
  • Deliver Training: Conduct sessions and train trainers using various approaches.
  • Training Solutions: Design in-house and third-party solutions.
  • Training Manuals: Develop appropriate materials.
  • Measurement & Reporting: Track and report training outcomes.
  • Team & Budget Management: Recruit, manage, and develop trainers; manage the training budget.

Decisions:

  • Design and schedule the training calendar.
  • Supervise recruitment of coaching staff.
  • Select learning modules and resources.

Contacts:

  • Daily: Deputy FRD and relevant FR staff.
  • Fortnightly: Campaigns and communications team managers.

Resources:

  • Human: Coaching staff in field offices.
  • Financial: Approved training budgets.
  • Organizational: Training manuals and modules.

Knowledge and Experience:

  • Experience training large, young sales teams.
  • Conducting training needs analysis and developing solutions.
  • Managing a team of training coordinators.
  • Strong written and verbal communication skills.

Organizational Skills:

  • Planning: Break down annual learning budgets and implement training calendars.
  • Analysis: Competency mapping, monitor and evaluate results, provide insights.
  • Innovation: Adopt best practices, establish sustainable training practices.
  • Collaboration: Manage budgets, interact with senior managers and external contacts.

Environmental Demands:

  • Keep FR team members motivated and aligned with organizational values.
  • Manage heavy workloads and frequent travel (minimum 10 days per month).

Fixed CTC PA

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