Training Manager
1 week ago
Purpose of the Role: The training manager will oversee training for our frontline fundraising staff and team leaders. Develop training modules covering new hire orientation, functional/technical skills, leadership, and soft skills. Identify training needs and develop in-house and third-party training solutions.
Main Duties:
- Employee Learning Journey: Design and implement.
- Training Needs & Trends: Work with city managers to identify needs.
- Training Calendar: Develop and implement annually.
- Training Content: Create and develop.
- Deliver Training: Conduct sessions and train trainers using various approaches.
- Training Solutions: Design in-house and third-party solutions.
- Training Manuals: Develop appropriate materials.
- Measurement & Reporting: Track and report training outcomes.
- Team & Budget Management: Recruit, manage, and develop trainers; manage the training budget.
Decisions:
- Design and schedule the training calendar.
- Supervise recruitment of coaching staff.
- Select learning modules and resources.
Contacts:
- Daily: Deputy FRD and relevant FR staff.
- Fortnightly: Campaigns and communications team managers.
Resources:
- Human: Coaching staff in field offices.
- Financial: Approved training budgets.
- Organizational: Training manuals and modules.
Knowledge and Experience:
- Experience training large, young sales teams.
- Conducting training needs analysis and developing solutions.
- Managing a team of training coordinators.
- Strong written and verbal communication skills.
Organizational Skills:
- Planning: Break down annual learning budgets and implement training calendars.
- Analysis: Competency mapping, monitor and evaluate results, provide insights.
- Innovation: Adopt best practices, establish sustainable training practices.
- Collaboration: Manage budgets, interact with senior managers and external contacts.
Environmental Demands:
- Keep FR team members motivated and aligned with organizational values.
- Manage heavy workloads and frequent travel (minimum 10 days per month).
Fixed CTC PA
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