GSA-F&B Service
2 weeks ago
Company Description
• Join a global community in the hospitality industry.
• Access to learning and growth opportunities.
• Experience a wide range of employee benefits.
• Opportunity to immerse in the Heartist culture.
Job Description
Primary Responsibilities
Outlet Operation
- Perform opening/closing side duties as assigned and set all tables according to standards and procedures
- Deliver F&B services following departmental standards and procedures
- Check table settings, cleanliness, and side station preparation at the assigned work station before operations begin
- Greet patrons warmly upon arrival and escort them to their tables
- Ensure all food & beverages are served according to service standards
- Adhere to hotel food safety and hygiene standards (HACCP)
- Pick up and serve food and beverage orders promptly to patrons' tables at the right temperature
- Personalize service by remembering patrons' names and preferences
- Upsell and promote food and beverage offers to maximize sales revenue
- Thank patrons upon departure
- Clear and tidy tables quickly after patrons leave
- Collect food and beverage supply requisitions as needed and report any issues to management
- Assist other Food & Beverage outlets during peak times
Qualifications
Knowledge and Experience
- Secondary / High school education
- Additional certification(s) in Food & Beverage are advantageous
- Proficiency in reading, writing, and speaking English
- Ability to speak other languages and basic understanding of local languages are beneficial
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