Service Now Developer

2 weeks ago


Bengaluru, Karnataka, India ANZ Full time

About the role

At ANZ, our mission is to contribute to a world where individuals and communities prosper. We are achieving this by enhancing our clients' financial wellness, enabling them to accomplish remarkable feats - whether it is owning a home, establishing a business, or saving up for various goals, big or small.

Role Type: Permanent

Work Location: Bengaluru

The ServiceNow developer position is within the Identity and Access Management Tribe (IAM) at ANZ, dedicated to ensuring appropriate access to systems at the right time for the right individuals.

As a ServiceNow developer at ANZ, you will collaborate closely with the Product Owner, Business Analysts, and Test Automation squad. Your responsibilities will include application development, designing catalogues, implementing and maintaining integrations with SailPoint IdentityIQ. Utilizing your engineering skills, you will help revolutionize how we deliver top-notch customer experiences more efficiently and quickly while bringing a creative, customer-centric approach to the role.

About You

To succeed in this role, it is ideal to have the following:

  • 2-3 years of experience in application development
  • Proficiency in JavaScript, AngularJS, and ReactJS
  • Proficiency in HTML5 and CSS3
  • Understanding of REST web services
  • Familiarity with Glide
  • Knowledge of ServiceNow concepts such as Business Rules, Script Includes, UI Scripts, and more
  • Understanding of SQL database concepts
  • Proven track-record in Agile Delivery
  • Experience with team collaboration tools like JIRA and Confluence
  • Strong written and verbal communication skills in English and analytical abilities

Good to have:

  • Experience in Identity and Access Management, particularly in SailPoint IdentityIQ

What will your day look like

  • Ongoing maintenance tasks due to regular non-production instance cloning
  • ServiceNow upgrade testing, verification, and liaison between Service Management and Support teams
  • Providing non-production access for IAM Business Analysts, Developers, and Testers and resolving access-related issues
  • Implementing configuration changes on non-production instances
  • Planning and documenting for easy understanding by Product Owners and for PI Planning
  • Gathering and documenting requirements
  • Conducting Technical and Business Verification Testing and contributing to test automation
  • Effective communication with business stakeholders and supporting transitions
  • Providing advice and guidance on upcoming requirements
  • Creating Knowledge Articles to address common queries
  • Continuously improving development experience in ServiceNow and IIQ

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