Support Executive

2 weeks ago


Pune, Maharashtra, India Webplat Technologies Pvt Ltd (OPC) Full time

Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery.

Responsibilities:

  • Work like to give support for clearance of client's queries with their satisfaction.
  • Work on all types of Recharge processing.

Skills:

  • Certification course done in MSCIT.
  • Basic Excel & Word Knowledge.
  • Good communications.
  • Ready to work in rotational shifts.

Requirements:

  • Solve the Customer Complaint via WhatSapp chat.
  • Have a Good call communications skills.
  • Have a Good communications SMS.
  • Do work with live observation and Attentiveness.

Benefits

  • Training & Development
  • Private Health Insurance


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