Territory Sales Manager

1 week ago


Bengaluru, Karnataka, India PhonePe Full time

About PhonePe Group:

PhonePe is India's leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India.

On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store.

The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

CultureAt PhonePe, we take extra care to make sure you give your best at work, Everyday And creating the right environment for you is just one of the things we do.

We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe.

If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join usAbout Us:

Phonepe is the leader in the UPI based payments in India with a market share of more than 40%.

Our goal is to make payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again.

We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go.

We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and crossed 5 bn transactions on its platform in 2019. In 2020, PhonePe forayed into diverse areas with the launch of insurance and super funds. Today we have a customer base of 260+ mm users and 16 mm merchants live on our platform.

Job Objective:
Mass offline team focuses on driving PhonePe acceptance at offline merchants across urban and rural markets across the country.

TSM is responsible for accelerating our presence in offline space by driving merchant acquisition & servicing within an assigned geographical area through a team of Business Development Executives.

The incumbent will play a key role in driving market share of PhonePe in offline businessThe role will manage a team of 8-10 BDE/RTLs & report to the

Area

Sales Manager

Responsibilities:
Business Growth -Grow merchant network by driving acquisition and servicing to attract and retain themDrive quality in execution by audits and review mechanismsMeet merchants to present products and manage escalationsMonitor competition within assigned territory and share inputs with leadership teamDrive acquisition and winbacks productivity to ensure right ROIEnsure payout closure and NOC from BDEs and FLs/TLs for all paymentsBrand Visibility -Ensure brand visibility in assigned territory leveraging collaterals provided by the organizationParticipate in promotional events and other BTL activity (e.g. Road shows and trade shows) to cultivate customer relationships.

People Management-Facilitate hiring of BDEs/ TLs to ensure 100% manning in their territoriesOnboard and provide on-the-job-training to the front line sales team to improve performanceMonitor KPIs and coach team members on an ongoing basisWork towards retention and engagement of the front line sales teamDrive execution rigor by being in the market and observing BDEs/TLsMotivate the team by regularly communicating about monthly schemes and incentives.


Requirements:


MBA from Tier 2/3 campus with good academic recordProven working experience of - 4 years in sales managing sales team (off roll / on roll)Experience in Telecom, FMCG, Retail are highly preferred (B2C experience)Excellent interpersonal skills and a strong sales/customer service focusField sales experience with proven track record of increasing sales and revenueExposure to the start up environment is an added advantage.

Problem solving abilities with strong bias for impactStrong ethics and discretion while dealing with customersDrive for result, able to demonstrate/quantify success relative established targets and metricsPhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)Insurance Benefits -Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life InsuranceWellness Program -Employee Assistance Program, Onsite Medical Center, Emergency Support SystemParental Support -Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support ProgramMobility Benefits -Relocation benefits, Transfer Support Policy, Travel PolicyRetirement Benefits -Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave EncashmentOther Benefits -Higher Education Assistance, Car Lease, Salary Advance Policy

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