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Director - Deal Management

3 months ago

Bengaluru, Karnataka, India Oracle Full time

Responsibilities:

The below illustrates the tasks and responsibilities assigned to the Director, DM GSSC

Manages and leads the Deal Management Global Shared Service Center. Providing guidance to direct reports, typically comprising a Managers (M2), IC2/3 as direct reports and indirectly working with Individual contributors in the team.

Ensuring clarity around priorities and goals for the entire functional and business area

Accomplishes customer service human resource objectives by recruiting, selecting, training, and coaching employees.

Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.

Improve customer service experience, create engaged customers, and facilitate organic growth

Working across functions with peers in other groups to ensure collaboration for shared goals

Working with senior management and other peers for strategy development and execution planning

Facilitating goal-level creation for the broader function and working with managers to ensure the goals cascade to all workers

Defines requirements and implements new programs and business processes as agreed by Stakeholders in conjunction with Operations and Global Process Owners

Defines development specifications for enhancing internal tools and systems, in conjunction with Global Process Owners

Lead, Develop & drive quality improvement projects where necessary by collaborating with operations & other stakeholders

Responsible for the team's evaluation, training, talent management, and career development

Encourages the innovation inside the teams, creates an innovative working environment

Acknowledges applies and promotes within the team the Company policies, procedures, and processes as defined at Company /Line of Business /Department Levels

Key Competencies:

Manages activities of contract administration team to ensure that contracts are prepared, negotiated and accepted in accordance with Corporate policies. Monitors contract and business terms to mitigate Oracle's risk. Manages a professional staff.

Manage multiple intersecting project tracks and ensure activities roll up to overall program objectives.

Strong change management skills and ability to adapt to changes and manage changes in process and operations.

Demonstrated experience managing multiple projects and stakeholders simultaneously.

Ability to organize complexity into successfully manageable work plans

Demonstrates strong interpersonal, analytical, and problem-solving skills in working with people at all levels.

Manage stakeholder communications regarding operation delivery.

Ability to understand functional area business requirements and interconnections between departments in order to help drive decision-making process.

Look at data for an understanding of where to implement process improvements.

You will work equally closely with your business stakeholders as with technology IT team members.

15+ years of experience as an Experience in people/line management, project or program manager; demonstrated ability to manage multiple projects simultaneously in a fast-paced, dynamic high tech and finance environment.

Ability to build consensus and drive decision-making; proven ability to work cross-functionally to accomplish program objectives.

Put a premium on strong working relationships and know how to use diplomacy to get things done.

Ability to predict risk areas and have mitigation/contingency strategies designed

Strong software experience required: Excel, PowerPoint, Visio, Outlook, WebEx conferencing

Exceptional - verbal and written communication skills

Demonstrated skill in influencing and negotiating

Additional Details:

Any stream of graduate or postgraduate

MBA and/or Masters in Project/Program Management - highly desired

Technology and/or Financial Services experience – highly desired

Should be a Dynamic Individual who's open to change at short span of notice

Should be okay with all shifts including night shifts