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Business Analyst I

3 months ago

Noida, Uttar Pradesh, India Conduent Business Services Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Job Track Description:

  • Requires formal education with expertise in a professional, sales, or technical area.
  • Performs technical-based activities.
  • Contributes to and manages projects.
  • Uses deductive reasoning to solve problems and make recommendations.
  • Interfaces with and influences key stakeholders.
  • Leverages previous knowledge and expertise to achieve results.
  • Ability to complete work self-guided.
  • College or university degree required.

General Profile

  • Performs routine assignments.
  • College or university degree required or equivalent work experience providing exposure to fundamental theories and concepts.
  • Develops skills by performing structured work assignments.
  • Uses existing procedures to solve routine or standard problems.
  • Receives instruction, guidance, and direction from others.

Functional Knowledge

  • Requires a conceptual understanding of theories, practices, and procedures.

Business Expertise

  • Applies general knowledge of business developed through education or experience.

Impact

  • Impacts the accuracy of own work.
  • Follows standardized procedures and practices to achieve objectives and meet deadlines.

Leadership

  • No supervisory responsibilities.
  • Responsible for developing technical contributions.

Problem Solving

  • Uses existing procedures to solve standard problems.
  • Examines information and standard practices to make sound judgments.

Interpersonal Skills

  • Exchanges information and ideas effectively.

Responsibility Statements

  • Attends meetings to record needed changes in service delivery processes and systems.
  • Collects data from customers relating to systems and reports issues impacting service delivery.
  • Documents basic business functional requirements.
  • Obtains clarification from stakeholders for service delivery and/or system change needs.
  • Assists with the collection of data required to compile project definitions and cost assessments.
  • Helps to create project cost estimates by calculating work hours and required resources.
  • Collects Service Level and Operating Metrics data for business operations reports.
  • Develops basic knowledge of operating processes, user-based systems, and governing regulations.
  • Performs other duties as assigned.
  • Complies with all policies and standards.