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Operations Manager

3 months ago


India instrucko Full time

Company Description

instrucko is a leading edtech company based in Noida. We are committed to delivering high-quality educational content to students in the 3-15 year age group. Our mission is to make education accessible to all and inspire students to reach their fullest potential. We aim to develop emotionally intelligent, critical thinkers who will become future leaders.

Role Description

This is a contract role for an Operations Manager at instrucko. The Operations Manager will be responsible for overseeing day-to-day operations and ensuring smooth functioning of the organization. This includes coordinating with team members, monitoring performance, and implementing process improvements. The role requires on-site presence in Noida.

Qualifications

  • Strong organizational and leadership skills
  • Excellent problem-solving and decision-making abilities
  • Experience in operations management or a related field
  • Ability to work effectively in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office and other relevant software
  • Coordinating with parents and teachers
  • Scheduling and rescheduling classes
  • Managing the helpline
  • Dealing with escalations effectively
  • Upselling to existing parents