Assistant Vice President, PTP/AP – Global Process Owner

2 weeks ago

Gurgaon, Haryana, India Genpact Full time

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Assistant Vice President, PTP/AP – Global Process Owner

If you have significant experience in managing and transformation of end to end Procure to Pay process for a large MNC, then this role is for you.

In this role, you shall be leading the global PTP transformation team to collaborate with client GPO's and Genpact internal PTP Practice and digital transformation teams to identify core issues in processes and to bring consensus on the transformation roadmap. Also work on deadlines, in a fast-paced business environment while being an outstanding teammate. Also, the incumbent is required to coach and mentor people globally to exceed customer expectations.

Responsibilities

As a Global Process Owner, you will be responsible for PTP / AP transformation across 5 different delivery centers.

·Lead and initiate the discussion as a Global process owner from Genpact with GPO client-side and highlight key focus areas and bring in traction to support operations, CI initiatives and ensure implementation.

·Understanding of BCM/BFSI industry can be an added advantage with an insight into metrics, standard methodologies, and ideas on the digitalization of PTP.

·Build an in-depth understanding of the metrics & ensure to meet as per agreed KPIs / SLAs targets as applicable. Also, highlight and showcase keys challenges/issues the teams face to bring in support from the client-side.

·Leading internal & External Audits: Support Ops Compliance / Surveillance teams to ensure zero audit observations and findings. Extensively involved in building MAPs – Management action plans wherever required and applicable. This needs outstanding governance in checking for policy and practice adherence.

·Review the team's day to day activities, including but not limited to invoicing, audit requests, analysis, and other requests of the accounts payable process.

·You should partner with your global teams to set up and supervise vendor master files, Payments, T&E Processing and Audits, External Regulatory reporting (E.g., 1099, DADS2, etc.), Helpdesk, Statement Auditing, Escheatment Function, VAT, and Other Special Processes.

·Respond to customer requests from legal, internal/external audit or business units, assisting with management response and resolution for in-scope areas of responsibility.

·Generate business for the organization, need to drive P&L account for the Service tower, owning the business for success through Finance, Process perfection, People, and digital.

·Work with the Business leader, functional leaders, Vertical and Organization-wide leaders to build future solutions.

·You should be open to work across shifts as per the business requirement.

Qualifications we seek in you

Minimum Qualification

Graduate in Procurement, Business or Economics from a reputed University (MBA preferred)

Preferred Qualification/Skills

Meaningful amount of experience in AP/PTP operations Subject matter specialist and ability to coach & mentor team members on PTP operations. Experience in drawing a PTP transformation roadmap and its implementation. Good understanding of emerging digital tools and technology in PTP processes Demonstrate validated understanding of lean six sigma framework to drive continuous performance improvement. Knowledge of Oracle Fusion ERP software an advantage Good analytical and problem-solving skills with ability to handle team and client discussions. Influencing skills, creative thinking/innovative mind-set Outstanding interpersonal, verbal and written communication skills Prior exposure to sophisticated work environment in multi-national set up. Proficient in MS Office applications, especially in MS excel.

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