Senior Merchandising Manager

2 weeks ago


India Aloha Consulting Group Full time
Job Description

ACG_1785_JOB

Our client is a leading global manufacturer who is looking for a talent to join their firm:
  • Understand and communicate customer needs to enhance sales opportunities.
  • Ensure sourced materials meet quality standards and customer expectations.
  • Oversee product feasibility tests and sample quality.
  • Identify product enhancement opportunities and support the sales team with factory capabilities.
  • Provide sales tools and accurate cost information for effective negotiations.
  • Manage material inventory and resolve supplier issues promptly.
  • Develop production timelines and ensure material availability.
  • Address production issues to maintain quality and timelines.
  • Monitor production progress and address any quality or timing issues.
  • Ensure production parameters meet expectations and manage leftover materials effectively.
  • Assist in payment follow-ups and handle customer complaints.
  • Foster strong customer relationships and support cross-functional teamwork.
  • Monitor internal customer satisfaction and engagement, implementing improvement initiatives as needed.
  • Set performance goals and provide guidance and feedback to team members.
  • Align personal behavior with company values and culture, leading by example.
  • Seek feedback and actively pursue opportunities for self-improvement.

Contact: Thang Nguyen

Due to the immense number of applicants, only shortlisted candidates will be contacted

Requirements
Leadership, Sales, Customer Services
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