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Senior Merchandising Manager
2 weeks ago
ACG_1785_JOB
- Understand and communicate customer needs to enhance sales opportunities.
- Ensure sourced materials meet quality standards and customer expectations.
- Oversee product feasibility tests and sample quality.
- Identify product enhancement opportunities and support the sales team with factory capabilities.
- Provide sales tools and accurate cost information for effective negotiations.
- Manage material inventory and resolve supplier issues promptly.
- Develop production timelines and ensure material availability.
- Address production issues to maintain quality and timelines.
- Monitor production progress and address any quality or timing issues.
- Ensure production parameters meet expectations and manage leftover materials effectively.
- Assist in payment follow-ups and handle customer complaints.
- Foster strong customer relationships and support cross-functional teamwork.
- Monitor internal customer satisfaction and engagement, implementing improvement initiatives as needed.
- Set performance goals and provide guidance and feedback to team members.
- Align personal behavior with company values and culture, leading by example.
- Seek feedback and actively pursue opportunities for self-improvement.
Contact: Thang Nguyen
Due to the immense number of applicants, only shortlisted candidates will be contacted
Leadership, Sales, Customer Services
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