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Customer Support Executive- English + Hindi language

3 months ago

Bengaluru, Karnataka, India 2coms Full time

Job DescriptionDescription:

Uber is looking for brand new Uber Experts to help build our Uber Greenlight hub, our in-person location for Uber drivers WHO YOU ARE We are looking to build a team of rock stars.

We need people with strong communication and problem-solving skills, who don't shy away from in-person interactions.

The Greenlight hub is used to support and educate our Uber partners as they grow their business of being an Uber driver.

You'll be expected to help onboard new driver partners, provide exceptional support, and quickly adapt in an ever-growing business.

Working with Uber is a great opportunity to work with a top-notch Operations team and deep dive into Uber's day-to-day-operations.

You have retail or customer service experience and are an effective communicator with the ability to interact with partners. You have a passion for helping and empowering others, and are good at quickly and efficiently troubleshooting problems. And if you don't know the answer, you know where to look and who to ask. You are personable, highly organized and a patient teacher. You are self-motivated and a great team player. And you're an Uber evangelist This is a temporary, contract role with the potential for extension.

WHAT YOU'LL DO:
Deliver 5-star, in-person support for our partners. Walk new drivers through onboarding and all the tools to be successful Uber drivers. Resolve driver issues and questions. Help brand the Uber name and get drivers excited. Stay on top of Uber processes and tools. Work with the Driver Operations team to streamline procedures.

Location:
BangalorePosition- Customer support voiceLanguage- should have good speaking ability in English and Kannada languageFresher or ExperiencedQualification- GraduateWe need people with strong problem-solving skillsShould be ready to do work from officeSalary- in hand 14-17k + 5k Variable payShift- Day shiftWeek off- Sunday offMode of Interview- Virtual/ Telephonic

Requirements Education Required:
Any Graduation or aboveExperience: Fresher or upto 1 year in any voice supportBenefits

Benefits

Salary-NTH: 14-17k + 5k Variable pay + Incentives upto 10k based on performanceShift- Day shiftWeek off- Sunday offRequirementsEligibility Criteria- Should have excellent communication skills in Kannada and English We need people with strong problem-solving skills Should be ready to do work from office Salary-NTH: 14-17k + 5k Variable pay Shift- Day shift Week off- Sunday off Mode of Interview- Virtual/ Telephonic