Senior Software Maintenance Engineer

2 weeks ago

Pune, Maharashtra, India Red Hat, Inc. Full time

About the job

The Red Hat Experience Engineering (XE) Sustaining Engineering team is looking for a Senior Software Engineer to help lead a new team aimed at improving the long-term product experience of our Red Hat Enterprise Linux (RHEL) customers. In this role, you will work closely with Product Engineering to deliver on extended product maintenance work, including handling defects, bugs, and CVEs in any extended life streams of Red Hat Enterprise Linux (RHEL). Focused on product development that goes beyond the normal 6 month maintenance phase of Red Hat Enterprise Linux (RHEL) minor releases, you will actively lead EUS, TUS, E4S, AMC, and ELS lifestreams. You'll be actively leading all aspects of Red Hat Enterprise Linux (RHEL) maintenance. You will co-lead our patch review process, the development and execution of backports and test plans, and the creation of automation tools to improve the efficiency, flexibility, and quality of Red Hat's patch delivery to customers.

To succeed in this role, you'll need to have the ability to think creatively and adapt to rapid change, as well as an eagerness to learn new things, and to innovate for process and quality efficiency.

What you will do

Contribute to the vision and innovation of new Red Hat Enterprise Linux (RHEL) product maintenance offerings, aiming to make Red Hat a global leader in long-term product experience Lead daily activities of product maintenance engineering teams, serving as a regional and global expert on pressing Red Hat Enterprise Linux (RHEL) product issues Resolve and proactively address critical issues that have an impact on long-term regional or global business success of Red Hat Enterprise Linux (RHEL) Work within the complete Red Hat Enterprise Linux (RHEL) solutions portfolio and be responsible for the delivery of Red Hat Enterprise Linux (RHEL) updates to the maintenance streams Lead developer and QE counterparts, product and project manager, and release engineering teams across the globe to ensure the development and delivery of fixes meet the schedule requirements and high quality standards expected and required by Red Hat customers Diagnose the root cause of failures Backport CVE and bug fixes to stable release streams Develop, maintain, and monitor tests and onboard automated tests into a continuous integration workflow as much as possible Develop onboarding and training for new team members Mentor junior team members

What you will bring

Outstanding debugging, troubleshooting, and analytical skills 3+ years of experience in software engineering and/or quality engineering Bachelor's degree in computer science or a related engineering field, or relevant professional experience Experience committing code at scale on complex source control structures Familiarity with scripting using Python and/or Bash, etc. Experience developing software using C Ability to remain patient and diligent when working on detailed tasks Ability to collaborate and communicate effectively with a global team Multi-tasking skills and ability to work under tight deadlines Fluent written and verbal communication skills in English

#LI-TM1

About Red Hat

is the world's leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat

Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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