EP&P Operational Excellence Manager, Supplier

7 days ago

Delhi, Delhi, India Boston Consulting Group Full time
WHAT YOU'LL DO
  • Supplier Enablement Activities:
    • Collate supplier spend data, review for completeness and accuracy.
    • Undertake analysis on suppliers' data to support enablement segmentation and strategy sign off.
    • Draft and manage targeted supplier communications covering Coupa CSP and OCR invoice acceptance.
    • Manage central queries inbox, triage and assignment to responders.
    • Own and maintain supplier enablement tracker outlining progress and activities per supplier.
    • Hold 1-to-1 sessions with suppliers to configure and validate cXML connectivity for POs and invoices (where agreed).
    • Work with suppliers to structure, load, and test catalogues data and relevant configuration, as well with relevant category managers to obtain the relevant sign-offs.
    • Hold Webinar sessions with suppliers to introduce the Coupa Supplier Portal (CSP).
    • Develop FAQs and training materials for suppliers and internal teams e.g. category managers.
    • Support test system configuration and testing cycle, including the development of relevant test scripts, confirmations of SMEs to participate in testing and training of users before testing.
    • Support the development of the configuration workbook for data production load. Support with overall project management activities such as plan maintenance and updates.
  • Content Enablement Accountabilities
    • Support validation of buying channels per category activities.
    • Support validation and agreement of category-specific questions for web forms.
    • Build all web forms with relevant category-specific fields, policies, and approval workflows and support sign off.
    • Working with the relevant category leads, perform analysis to assign relevant contracts to suppliers and Web Forms.
    • Own and maintain content enablement tracker outlining progress and activities per category.
    • Support test system configuration and testing cycle, including the development of relevant test scripts, confirmations of SMEs to participate in testing and training of users before testing.
    • Support the development of the configuration workbook for data production load.
    • Support with overall project management activities such as plan maintenance and updates.
YOU'RE GOOD AT
  • Demonstrable capabilities in process analysis including:
  • Transaction data analysis and mapping
  • Designing and leading workshops, information capture, and playback
  • Ensure products and services are delivered within the Transition and Transformation within schedule, scope, and budget and meet the required level of quality.
  • Conversant with service management and delivery best practices
  • Highly organized, manages timelines, priorities, and Plan.
  • Attention to detail and structured working. Creation and presentation of meeting and reporting content to senior audiences.
  • Facilitating meetings and working groups with operational SMEs in Procurement, Finance, IT, and Compliance
  • Working in a transformation environment and comfortable adapting to changes in scope, direction, and/or timelines.
  • Challenge the status quo and continuously improve BCG's approach to transformation
  • Problem-solving; simplify and break down complex problems, apply structure and draw conclusions.
  • Ability to establish and maintain productive, positive working relationships with all levels of the organization and external partners in a matrixed, geographically dispersed company.
YOU BRING (EXPERIENCE & QUALIFICATIONS)
  • Coupa Buying/Invoicing and Coupa Supplier Portal expertise
  • Proven years of experience (6+) in transition management, project management, or a related role
  • Strong team management skills, with the ability to motivate and guide teams through change
  • Excellent communication and interpersonal abilities, capable of engaging stakeholders at all levels
  • Proficiency in project management tools and methodologies
  • Strong analytical and problem-solving skills with a focus on attention to detail
  • Detailed understanding of working in a regulated environment
  • Bachelor's degree in business administration, Project Management, or related field; advanced degree preferred
YOU'LL WORK WITH

Members of our finance team are responsible for preserving the intellectual capital, assets, and integrity of BCG. We make a decisive impact on the firm's direction, performance, and risk-management models. Finance jobs include accounting and reporting, planning and analysis, tax and treasury, financial systems, payroll, and executive compensation.

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