Customer Support Engineer

At Oxford Instruments, we enable the world's leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. At Plasma Technology, we provide tools for the engineering of micro- and nano-structures, with customers using our process solutions to research and produce materials...

Manage incoming and outgoing calls.Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Manage CRM tool.Prepare product or service reports by collecting and...

Designation: Manager – Customer SupportJob Description:Customer Support Operational Management:-a. Lead day to day support operations to ensure that customers are receiving responsive and quality support from CSb. Planning and executing the global support goals for each yearSupport Engineer/ Analysts Management:-a. Build a team that reflects organizational...

About Client:"It is an Indian telecommunications company. It was previously a government- owned-telecommunications service provider and under the ownership of Department of Telecommunications, Ministry of Communications, and the Government of India.It is the exchange of information over significant distances by electronic means and refers to all types of...

We are seeking a Senior Customer Support Specialist with a strong background in computer science or computer engineering. The ideal candidate will have extensive experience in technical support, a deep understanding of SaaS platforms, and the ability to provide solutions to complex technical issues. You will play a crucial role in maintaining the highest...

Responsibilities: Provide excellent customer support through various channels (phone, email, chat, etc.). Address customer inquiries, issues, and complaints promptly and professionally. Assist customers in navigating our products/services and resolving problems. Ensure accurate documentation of customer interactions and feedback. Collaborate with internal...

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

Job DescriptionWe have urgent opening for Customer Success Consultant / Customer Service Consultant in reputed industry for Malad West- Mumbai locationDesignation:Customer Support / Customer SuccessMust Have:Should have min 2 years exp.on Customer Success/ Customer Service and Must have good knowledge on SAAS, HRMS, HRTech, HRIT...

go-to expert for our customers on all of the Client product offerings. provide platform support, best practice knowledge, and training, and reference materials that reinforce issue resolution. create processes and documentation to address the growing needs of the Customer Support team. You will display initiative and motivation and deliver an exceptional...

JOB DESCRIPTIONRoles: Customer Support Customer Success Manager(HCM/HRMS Implementation/HR Consulting experience preferred)Experience:- (3-6 years) years)CTC: Best In IndustryLocation: Delhi-NCR/Pune/Bangalore/MumbaiWe are looking for a techno-functional consulting champion who becomes the trusted advisor to clients and drives adoption of ZingHR-HRMS to...

Role Description:This is a full-time role for a Technical Support Engineer (Geotechnical) located in Mumbai. The Technical Support Engineer will be responsible for providing technical assistance and troubleshooting for customers, utilizing their analytical skills to understand and resolve client issues. The role will involve actively supporting customers...

Role Description: This is a full-time role for a Technical Support Engineer (Geotechnical) located in Mumbai. The Technical Support Engineer will be responsible for providing technical assistance and troubleshooting for customers, utilizing their analytical skills to understand and resolve client issues. The role will involve actively supporting customers...

Job DescriptionWe are currently looking for a Customer Success Consultant / Customer Service Consultant to join a well-known company in Malad West, Mumbai.Designation:Customer Support / Customer SuccessMust Have:Minimum 2 years of experience in Customer Success/ Customer ServiceGood knowledge of SAAS, HRMS, HRTech, HRIT softwareQualifications:MBA/PGDM...

Role Description:This is a full-time position for a Technical Support Engineer (Geotechnical) based in Mumbai. The Technical Support Engineer will offer technical assistance and problem-solving for customers, using their analytical skills to understand and resolve client issues. In this role, you will actively assist customers with their queries and deliver...

Navi Mumbai & Andheri1 PositionAbout Orange Health:Orange Health is an on-demand diagnostics service for Indian consumers that enables convenience, reliability and overall better healthcare outcomes. We are backed by high-quality investors like Accel, General Catalyst, Y Combinator, along with marquee healthcare and global investors.The founders are Dhruv...

Fynd is India's largest omnichannel commerce platform helping retail businesses accelerate growth. Founded by Farooq Adam, Harsh Shah, and Sreeraman MG in 2012.The company is headquartered in Mumbai and currently employs 350+ spread across design, engineering, data science, operations and sales. Trusted by over 600 brands and 10,000 stores.Roles &...

Fynd is India's largest omnichannel commerce platform helping retail businesses accelerate growth. Founded by Farooq Adam, Harsh Shah, and Sreeraman MG in 2012.The company is headquartered in Mumbai and currently employs 350+ spread across design, engineering, data science, operations and sales. Trusted by over 600 brands and 10,000 stores.Roles &...

It's fun to work in a company where people truly BELIEVE in what they are doingWe are seeking a dedicated and customer-focused individual to join our team as a Customer Support and Onboarding Specialist. In this role, you will be responsible for providing exceptional support to our customers, guiding them through the onboarding process, and ensuring their...

Company Description. Ishan Technologies is a leading ICT group with a strong pan-India presence. We provide simplified technology solutions, reliable and secure network solutions, and customized IT and Telecom solutions for businesses in the Retail, Enterprise, and Government Institutions sectors. Our unique positioning and understanding of each business's...

The company is in on exponential growth trajectory. Baby products are sold online and offline. It is launching several new baby products.About the work Selected daytoday responsibilities include:Working on improving address, shipping, tracking, customer reply, product info sharing, and returns2. upselling & cross-selling other products with monthly...